Charlie Dalmas
Orlando,FL
Summary
Sharp visionary with background working across all media, including digital, print and tactile. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
10
10
years of professional experience
Work History
Entertainment Escort/Attractions Attendant
Universal Orlando Resorts
02.2019 - Current
- Assisted with costume maintenance and adjustments, ensuring optimal performance quality and appearance for universals performers.
- Provided exceptional guest services by helping guest participate in meet-and-greets.
- Optimized ride wait times by effectively communicating safety guidelines and assisting guests with boarding procedures.
- Enhanced guest experience by providing friendly and knowledgeable assistance with park attractions and information.
Technical Support Representative
Asurion
02.2020 - 08.2021
- Provided remote assistance to customers experiencing technical difficulties, guiding them through step-by-step resolutions with patience and professionalism.
- Documented customer interactions in detail within the case management system, ensuring comprehensive records were maintained for future reference.
Sales Associate
Macys
05.2016 - 05.2019
- Greet Customers, Inspiring the customer to buy, celebrating the purchase, and creating a lasting positive impression of ne, Macy's, and the purchase,Maintaining selling floor presentations, and restocking them as needed.
Dinning Room Attendant
PANARA BREAD
12.2014 - 12.2015
- Wipe tables or seats with dampened cloths or replace dirty tablecloths, Set tables with clean linens, condiments, or other supplie. Scrape and stack dirty dishes and carry dishes and other tableware to kitchens for cleaning. Clean up spilled food or drink or broken dishes and remove empty bottles and trash, Perform serving, cleaning, or stocking duties in establishments, such as cafeterias or dining rooms, to facilitate customer service.
Education
Associate in Theatre -
Valencia College
Orlando, FL12.2018
Bachelor of Arts - Theatre Studies
University of Central Florida
Orlando, FL12.2018
Minor - Event Management
University of Central Florida
Orlando, FL12.2018
Skills
- Project Presentations
- Customer Service
- Reliability
- Organizational Skills
- Time Management
- Problem Solving
- Attention to Detail
- Tool Maintenance
- Communications strategies
- Multitasking
- Scenic Painting
- Cross-Functional Collaboration
- Rigging Techniques
Additional Information
Hard Worker that never Gives Up, Can be counted on, Work in a Team Structure and Ability to Verbally Communicate with Persons Inside and Outside the Organization. Always keeps a smile while making decisions and organize and prioritize work.
Timeline
Technical Support Representative
Asurion
02.2020 - 08.2021
Entertainment Escort/Attractions Attendant
Universal Orlando Resorts
02.2019 - Current
Sales Associate
Macys
05.2016 - 05.2019
Dinning Room Attendant
PANARA BREAD
12.2014 - 12.2015
Associate in Theatre -
Valencia College
Bachelor of Arts - Theatre Studies
University of Central Florida
Minor - Event Management
University of Central Florida
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