Summary
Overview
Work History
Education
Skills
Timeline
GeneralManager

Charlie Gonzales

Philadelphia,PA

Summary

Experienced with strategic planning, team leadership, and operational excellence. Utilizes forward-thinking approach to drive business growth and streamline processes. Track record of fostering collaborative environments and achieving measurable results.

Overview

2026
2026
years of professional experience

Work History

General Manager

Vanilya
11.2024 - Current
  • Trained and supervised new staff to enhance customer service skills and comply with food safety standards.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
  • Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
  • Implemented effective inventory control systems to reduce food spoilage and waste.
  • Managed financial aspects of the business including budgeting, forecasting, cost analysis, and profit maximization strategies.

Administrative Assistant

Pike Market Food Bank
08.2023 - 10.2024
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
  • Collaborated with team members to ensure timely distribution of food to clients in need.

General Manager

Royal Grinders
2021 - 11.2023
  • Cultivated strong relationships with customers, vendors, and neighboring restaurants to ensure long-term success and loyalty.
  • Developed and implemented strategies to increase sales and profitability.
  • Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
  • Scheduled and received food and beverage deliveries, adhering to food cost and budget.
  • Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
  • Consistently met or exceeded local health department inspection requirements through diligent adherence to safety protocols and maintaining thorough documentation records.

Assistant Team Leader

Whole Foods
02.2018 - 08.2021
  • Led a team of cooks, ensuring consistently high-quality food preparation and presentation.
  • Managed scheduling for kitchen staff, ensuring proper coverage during peak service hours.
  • Ensured compliance with health department regulations through diligent inspection of sanitation practices in the kitchen area
  • Oversaw food purchasing decisions while balancing budgetary constraints with the need for fresh, high-quality ingredients..
  • Maintained composure and work quality while under stress.
  • Reduced kitchen accidents by maintaining high standards of cleanliness and organization.

Education

Business

Community College of Philadelphia
Philadelphia, PA

Skills

  • Leadership and team building
  • Problem resolution
  • Operations management
  • Team player
  • Administrative skills

Timeline

General Manager

Vanilya
11.2024 - Current

Administrative Assistant

Pike Market Food Bank
08.2023 - 10.2024

Assistant Team Leader

Whole Foods
02.2018 - 08.2021

General Manager

Royal Grinders
2021 - 11.2023

Business

Community College of Philadelphia

Similar Profiles

CREATE PROFILE
Charlie Gonzales