Charlie Hardie
Oklahoma City
Summary
Efficient Transportation Manager commended as technologically proficient professional adept at planning, dispatching and routing material by maintaining strong relations with all personal services. Solid 3-year background in handling logistics to achieve timely delivery. Prioritizes tasks and distributes operations to provide maximum output.
Also effective manager/worker in the warehouse world from processing to outbound inbound data analytics safe lifting safety concerns moving and transporting all things from liquid to flammable to all things.
Processing through the warehouse and making plans to get it clean and effecint to where you can do everyday work and not have to worry about something else being in the way or not getting done.
Great customer service representative to all whether a worker or a customer all know I'm very effective and can make things change.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Transportation Manager
Cavender ford of okc
Oklahoma City
07.2020 - Current
- Implemented new technologies such as GPS tracking systems in order to optimize routes for maximum efficiency.
- Created reports on shipment status, delivery times, cost estimates, and other metrics.
- Assisted warehouse personnel with loading and unloading cargo from containers or trucks.
- Documented any discrepancies between shipments received and those listed on the manifest.
- Maintained accurate records of completed deliveries using handheld scanners or other tracking devices.
- Managed time effectively to ensure timely completion of daily routes within specified deadline.
- Reviewed internal reports and identified areas of risk or potential cost savings.
- Identified opportunities for process optimization through data analysis.
- Analyzed customer feedback data to identify trends in product performance or customer service issues.
- Facilitated collaboration between teams by encouraging open communication channels.
- Collaborated with senior leadership to set long-term objectives for the company.
- Developed and implemented comprehensive strategies to improve operational processes and organizational efficiency.
- Operated RF scanners to accurately document item movement throughout the facility.
- Prepared orders for shipment by picking, packing, weighing, labeling, and loading onto delivery vehicles.
- Identified opportunities for improvement in operational efficiency through data analysis.
- Monitored inventory levels of products and reported discrepancies to management promptly.
- Ensured safety protocols were followed at all times while operating machinery.
- Identified discrepancies between physical count and computer data.
- Collaborated closely with other departments on special projects as needed.
- Maintained accurate inventory records using computerized tracking systems.
- Used digital database to keep records of units and stock moved.
- Reviewed work orders before starting work to determine necessary materials and meet deadlines.
- Used scanners to track parcel information, condition or receipt.
- Developed incentive programs to increase productivity among drivers.
- Reviewed feedback from customers regarding driver performance or services provided.
- Managed the daily operations of a fleet of drivers and vehicles.
- Scheduled routes for drivers based on delivery requirements and availability.
- Tracked driver behavior, timekeeping and attendance.
- Implemented bar coding system to identify location and quantities of requested items.
- Restructured warehouse picking locations and reserved slots to achieve maximum employee productivity.
- Developed and documented standard and emergency operating procedures for receiving and shipping products or materials.
- Tracked orders using functional systems and coordinated with warehouse workers to ensure proper storage and distribution of products.
- Performed data entry into computer system to track all incoming and outgoing shipments.
- Generated reports on order history and inventory levels as requested by management team.
- I coordinate driver with a spreadsheet to destinations and make sure their time and efficiency is correct.
- I also as a remote experience coordinator would look up things from a website and data them and call and set up appointments and call to inform of all things related with their vehicle.
- I as a transfer team lead would manage multiple individuals as a team and get me and them time wise to think thoroughly and work safely.
- As a pickup and delivery driver manager for a dealership would process and time share all things with drivers to get them a proper set day with a spreadsheet and call and text when needed to make sure they stay on track.
- As a warehouse manager in a parts dept I would put up stock in proper bins inspect bins order parts send out parts and order pick also would check in stock and special orders and work with a team to know when and where they were going to come in and what place from track packages, and know all staff and homes for every thing asked or processed into the warehouse.
- Have been in the dealership world and then warehouse world for years management at multiple places and have learned all things service side of the dealership and all things processing and data analytics and manage in warehouse as shown processor,remote experience coordinator, driver manager,pick up and delivery driver/coordinator, cashier, parts warehouse, parts counter,loaner/rental car coordinator and packing shipping outbound inbound and order picker and management or team lead for warehouse positions
- Informed customers by mail or telephone of unit prices, shipping dates, and anticipated delays.
- Conducted regular audits of employee performance and provided feedback on areas of improvement.
- Developed and maintained operational policies and procedures.
- Monitored team progress towards achieving milestones set forth in project plans.
- Established, maintained, and enforced organizational standards of performance, quality, and safety compliance.
- Managed facility maintenance and upgrades, ensuring a safe and productive work environment.
- Led process improvement initiatives, resultingin an increase in operational efficiency.
- Prepared and presented reports on operational performance to executive leadership and board members.
- Analyzed operational data to identify trends, making data-driven decisions to improve performance.
- Oversaw staff training and development programs, equipping employees with necessary skills and knowledge.
- Managed inventory levels, optimizing stock to meet demand without overstocking or shortages.
- Delivered positive customer experiences by implementing effective quality assurance practices.
- Recruited, hired and trained crew members on application of projects, customer relations, and customer service.
- Addressed customer concerns with suitable solutions.
- Managed scheduling, training and inventory control.
- Produced SOPs to document workplace procedures and optimize productivity through standardization.
- Analyzed and controlled materials, supplies and equipment operational expenses.
- Also dealt with customer both internal and external to best of ability both making them smile and enjoy their time with me as they experience us cause your not just working for you your working for a company making it the best opportunity to make the customers come back and want to experience yourself.
- Make all coworkers both under and work with by giving them the best experience also knowing the growth of the individual is also based off how great of an experience they have with you and your higher ups.
Remote Experience Coordinator
Cavender ford of okc
Oklahoma City
- Managed day-to-day operations of the department including scheduling tasks and assigning duties.
- Analyzed financial activities of department to share budgetary input with managers.
- Guided employees in handling difficult or complex problems.
- Reviewed employees' work to check adherence to quality standards and proper procedures.
- Interpreted and explained work procedures and policies to brief staff.
- Participated in subordinates' tasks to facilitate productivity or help overcome difficulties.
- Worked everyday with analytics for the company and calling and setting appointments with data received.
- Consulted with managers to resolve problems relating to employee performance, office equipment and work schedules.
- Researched and prepared reports required by management or governmental agencies.
- Had regular meeting with the manager to make sure all requirements were met with the standard of all the people
- Informed all customers by phone text or email what the data of their vehicle was to get them in as efficiently as possible.
Warehouse/parts Front Counter
Cavender ford of okc
Oklahoma City
- Communicated regularly with other departments regarding supply chain activities.
- Coordinated and monitored the receipt, storage, and dispatch of goods within the warehouse.
- Negotiated contracts with suppliers for material procurement needs.
- Conducted periodic audits of the warehouse environment to identify any potential hazards or risks.
- Resolved customer complaints related to product quality or delivery issues.
- Created reports on key metrics such as shipping accuracy rates, turnaround times, inventory levels.
- Conducted regular audits of warehouse operations to identify areas of improvement.
- Organized regular cycle counts of physical inventory to ensure accuracy of system data.
- Drafted policies related to storage space utilization and distribution operations.
- Ensured that all orders were accurately fulfilled in a timely manner.
- Secured resourcing for materials, equipment and personnel to meet warehouse operational needs.
- Operated forklifts to fill or empty overhead spaces.
- Provided information to shipping and receiving personnel regarding inventory stock.
- Organized warehouse design to maximize space for stock while allowing for high volume traffic zones.
- Read computer-generated move tickets, put-away labels and delivery labels to properly move merchandise.
- Established and maintained good relations with customers, vendors, and transport companies.
- Processed requests and supply orders and pulled materials to successfully prepare orders.
- Generated warehouse shipping documents, packing lists and invoices.
- Provided detailed instructions for job responsibilities, safety protocols and company guidelines to new employees.
- Partnered with leadership team to resolve order management challenges, safety or regulatory issues.
- Oversaw inventory of incoming and outgoing materials based on physical counts and bar-code systems.
- Coordinated and monitored inbound and outgoing deliveries, keeping abreast of delays and other issues.
- Managed day-to-day logistics operations, monitoring incoming deliveries and overseeing personnel tasks.
- Negotiated with carriers and warehouse operators for services and preferential rates.
- Analyzed various aspects of corporate logistics to determine most cost-effective or efficient means of transporting products.
- Developed and documented standard and emergency operating procedures for receiving and shipping products or materials.
- Directed investigations to verify and resolve customer or shipper complaints.
- Implemented and planned warehouse safety and security programs and activities.
- Examined invoices and shipping manifests for conformity to tariff and customs regulations.
- Restructured warehouse picking locations and reserved slots to achieve maximum employee productivity.
- Implemented bar coding system to identify location and quantities of requested items.
- Monitored product import or export processes to verify compliance with regulatory or legal requirements.
- Tracked orders using functional systems and coordinated with warehouse workers to ensure proper storage and distribution of products.
- Handled inventory management responsibilities such as ordering supplies and tracking sales data.
- Attended training sessions for new products and services offered by the company.
Education
High School Diploma -
Putnam City West
Oklahoma City, Oklahoma05-2019
Skills
- GPS tracking systems
- Data analysis
- Inventory management
- Operational efficiency
- Safety compliance
- Customer relationship management
- Logistics optimization
- Employee training
- Effective communication
- Problem resolution
- Team collaboration
- Time management
- Process documentation
- Warehouse operations
- Hazardous material tracking
- Continuous improvement
- Safety management
- Assignment coordination
- Schedule control
- Transportation regulations
- Policy development
- Shipment coordination
- Freight negotiation
- Vendor management
- Route planning
- Performance maximization
- Materials management
- Dispatch operations
- Forklift operation
- Corporate logistics
- Teamwork and collaboration
- Skilled in all data computer relations
- Adaptability
- Vehicle inspection
Certification
- Dot hazmat training hazardous materials training completed on 02/03/25 expires 02/03/2028
Timeline
Transportation Manager
Cavender ford of okc
07.2020 - Current
Remote Experience Coordinator
Cavender ford of okc
Warehouse/parts Front Counter
Cavender ford of okc
High School Diploma -
Putnam City West