Summary
Overview
Work History
Education
Skills
Timeline
Generic

Charlie James

Louisville,Ohio

Summary

Organized Area Coach with 17 years of Restaurant experience, but more importantly PEOPLE experience. Expert in operations with extensive knowledge of teaching/coaching. I'm a proven leader ready to make hard decisions and help provide my experience to build great teams, be the face and advocate for the brand and to hopefully help others grow into greater role, as well see success and identify their "why"!


I have an positive attitude, am extremely organized and extremely loyal and dependable! I'm looking to help grow sales and onboard talent!

Overview

17
17
years of professional experience

Work History

Area Coach of Operations

Yum! (Taco Bell)
07.2007 - Current
  • Enhanced operational efficiency by streamlining processes and implementing best practices.
  • Achieved cost savings through effective budget management and resource allocation.
  • Increased employee productivity by providing ongoing training and development opportunities.
  • Improved customer satisfaction with timely resolution of service issues and proactive communication.
  • Optimized inventory levels through careful planning, forecasting, and analysis of sales data.
  • Implemented process improvements to reduce waste, enhance quality, and maximize profitability.
  • Led cross-functional teams in the successful execution of complex projects within tight deadlines.
  • Reduced employee turnover rates by creating a positive work environment that encouraged teamwork, collaboration, and professional growth.
  • Provided coaching and mentoring to employees.
  • Trained and mentored numerous new personnel hired to fulfill various roles.
  • Coordinated training schedules across sites with supervisors and managers to optimize training initiatives and work-flow management

Photography Manager

Walgreens
01.2009 - 05.2010
  • Maintained an organized digital archive of images, ensuring easy accessibility for future projects or reference.
  • Conducted regular performance reviews of staff members, identifying areas of improvement and providing constructive feedback.
  • Assisted in organizing and overseeing assignments to drive operational excellence.

Education

High School Diploma -

Garfield High School
Akron, OH
06.2008

Skills

  • Staff Development
  • Operational Excellence
  • Logistics Management
  • Cost Control
  • Leadership Development
  • Orientation and Onboarding
  • Budget Administration
  • Employee Interviewing
  • Time management abilities
  • Training material development

Timeline

Photography Manager

Walgreens
01.2009 - 05.2010

Area Coach of Operations

Yum! (Taco Bell)
07.2007 - Current

High School Diploma -

Garfield High School

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Charlie James