My professional objective is to learn as much as possible about the golf industry including golf facility management, course maintenance, club fitting and sales, tournament operations and customer service. I'm passionate about promoting quality golf experiences and learning more about golf as a business. I have a demonstrated history of success increasing revenue and developing partnerships in past jobs.
2024 USGA Member
Overview
7
7
years of professional experience
7
7
Classes completed at Keiser University for Golf Management
Work History
Pro Shop Attendant
Black Bull Country Club
Bozeman, MT
04.2024 - Current
Managed customer inquiries and resolved any issues promptly
Managed golf operations including tee times, tournaments, and customer service
Maintained golf course conditions and equipment
Collaborated with the pro shop on merchandise sales and inventory
Provided exceptional customer service and personalized recommendations
Service Advisor
Subaru of America, Inc
Bozeman, MT
Provided excellent customer service by answering questions about policies and procedures
Demonstrated exceptional communication skills when interacting with both customers and colleagues alike
Utilized strong problem solving abilities to resolve customer disputes in a professional manner
Front Desk Agent
The Lark
Bozeman, MT
Handled incoming calls promptly and professionally, providing information or transferring calls as necessary
Utilized problem solving techniques to resolve customer complaints quickly and satisfactorily
Greeted customers upon arrival and provided assistance with check-in
Interacted kindly with guests, offering assistance and support