Golf Management
Charles Littrell
Golf Management
Bozeman,MT
Summary
- My professional objective is to learn as much as possible about the golf industry including golf facility management, course maintenance, club fitting and sales, tournament operations and customer service. I'm passionate about promoting quality golf experiences and learning more about golf as a business. I have a demonstrated history of success increasing revenue and developing partnerships in past jobs.
- 2024 USGA Member
Overview
7
7
years of professional experience
7
7
Classes completed at Keiser University for Golf Management
Work History
Pro Shop Attendant
Black Bull Country Club
Bozeman, MT
04.2024 - Current
- Managed customer inquiries and resolved any issues promptly
- Managed golf operations including tee times, tournaments, and customer service
- Maintained golf course conditions and equipment
- Collaborated with the pro shop on merchandise sales and inventory
- Provided exceptional customer service and personalized recommendations
Service Advisor
Subaru of America, Inc
Bozeman, MT
- Provided excellent customer service by answering questions about policies and procedures
- Demonstrated exceptional communication skills when interacting with both customers and colleagues alike
- Utilized strong problem solving abilities to resolve customer disputes in a professional manner
Front Desk Agent
The Lark
Bozeman, MT
- Handled incoming calls promptly and professionally, providing information or transferring calls as necessary
- Utilized problem solving techniques to resolve customer complaints quickly and satisfactorily
- Greeted customers upon arrival and provided assistance with check-in
- Interacted kindly with guests, offering assistance and support
Education
Some College (No Degree) - GOLF MANAGEMENT
Keiser University
Fort Lauderdale, FL01-2025
Some College (No Degree) - BUSINESS MANAGEMENT
Montana State University
Bozeman, MT01-2022
High School Diploma -
Heritage High School
Littleton, CO01-2021
Skills
- Leadership
- Organization
- Creativity
- Time Management
- Problem-Solving
- Strong Communication
- Strategic Planning
- Adaptability and Flexibility
- Customer Service
- Professionalism
Interests
Tournament Operations
Club Fitting and Repair
Golf Retail
PGA Tour Operations
Timeline
Pro Shop Attendant
Black Bull Country Club
04.2024 - Current
Front Desk Agent
The Lark
Service Advisor
Subaru of America, Inc
Some College (No Degree) - GOLF MANAGEMENT
Keiser University
Some College (No Degree) - BUSINESS MANAGEMENT
Montana State University
High School Diploma -
Heritage High School
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