Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Timeline
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Charlie Luu

Rio Rancho,NM

Summary

Detail-oriented professional with expertise in IT System Design and Inventory Management. Proven ability to enhance operational efficiency and deliver exceptional customer service.

Overview

13
13
years of professional experience

Work History

Assistant Manager

Luu's Nail Salon
Albuquerque, New Mexico
01.2023 - Current
  • Designed and monitored IT system to enhance daily operations efficiency.
  • Coordinated customer appointments, ensuring exceptional service delivery to clients.
  • Managed inventory processes, including supply ordering and usage tracking.
  • Developed a system for tracking inventory and ordering supplies as needed.

Caregiver

Heritage Home Health Care, Kendall Home Care
Albuquerque, New Mexico
01.2015 - 02.2023
  • Assisted clients with daily living activities and personal hygiene.
  • Prepared meals according to dietary requirements and assisted with feeding when necessary.
  • Managed medication schedule to ensure adherence and compliance.
    Facilitated daily exercise routines to promote physical well-being.
  • Created safe and positive living situations for clients by communicating with family and medical staff about concerns or challenges.
  • Ensured compliance with all applicable laws, regulations and standards governing home health care services.

Assistant Manager

Luu's Nail Salon
Albuquerque, New Mexico
02.2013 - 01.2015
  • Tracked, monitored, and reconciled daily sales and service operations.
  • Processed customer transactions efficiently to enhance service delivery.
  • Scheduled staff shifts and managed appointments to optimize workflow.
  • Ordered supplies to support salon operations and maintain inventory levels.

Education

High School Diploma -

Highland High School
Albuquerque, NM

Skills

  • IT System Design
  • Inventory Management
  • Customer Service
  • Process Improvement
  • Staff Scheduling
  • Hardware & Software troubleshooting
  • Ability to multi task
  • Problem Solver
  • Supply Chain Management

Languages

Vietnamese
Full Professional

Affiliations

Gaming, building PC's, Create music

Timeline

Assistant Manager

Luu's Nail Salon
01.2023 - Current

Caregiver

Heritage Home Health Care, Kendall Home Care
01.2015 - 02.2023

Assistant Manager

Luu's Nail Salon
02.2013 - 01.2015

High School Diploma -

Highland High School
Charlie Luu