Charlie Maruska
Chickasha,OK
Summary
Proven leader at 412 Dozer Service, adept in risk management and fostering customer satisfaction. Excelled in driving operational improvements, achieving significant enhancements in performance and compliance. Skilled in data analysis and project management, I led teams to exceed business goals through strategic planning and effective conflict resolution.
Overview
15
15
years of professional experience
Work History
Manager of Operations
412 Dozer Service
Ringwood , OK
09.2009 - 09.2024
- Implemented policies and standard operating procedures and managed quality, customer service and logistics.
- Established, maintained, and enforced organizational standards of performance, quality, and safety compliance.
- Analyzed operational data to identify trends, making data-driven decisions to improve performance.
- Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
- Managed day-to-day operations while ensuring high levels of customer satisfaction were met at all times.
- Provided leadership and direction to staff members to ensure successful completion of projects on time and within budget.
- Resolved conflicts among team members by mediating disputes and proposing solutions that both parties could agree upon.
Education
High School Diploma -
Dibble High Schol
Dibble, OK 05-1979
Skills
- Safety procedures
- Customer service
- Risk management
- Data analysis
- Project management
- Regulatory compliance
- Inventory management
- Employee training
- Staff recruitment
- Job Estimation
Timeline
Manager of Operations
412 Dozer Service
09.2009 - 09.2024
High School Diploma -
Dibble High Schol
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