Charlie Mathieu
Hartford
Summary
Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs. Im a detail-oriented individual with communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
10
10
years of professional experience
Work History
Assistant Banquet Manager
Greenwich Hospitality Group
09.2025 - Current
- Coordinate banquet logistics to ensure seamless event execution and guest satisfaction.
- Supervise banquet staff, providing training and guidance to enhance service quality.
- Manage inventory control for banquet supplies, minimizing waste and ensuring availability.
- Foster strong relationships with vendors to secure reliable services and negotiate contracts.
- Streamline communication between kitchen staff and servers for seamless event execution.
- Led cross-functional teams in executing large-scale events, fostering collaboration and shared objectives. Anywhere from 10-250 person events, ranging from $5,000 to $150,000 events.
Sales Associate
Footlocker, Footlocker
09.2024 - 08.2025
- Assisted customers in product selection, enhancing overall satisfaction and driving repeat business.
- Managed inventory levels, ensuring timely restocking and accurate product availability.
- Processed sales transactions efficiently, maintaining accuracy and reducing customer wait times.
- Trained new team members on sales techniques and product knowledge to improve service quality.
- Maintained product displays and inventory organization, contributing to store looks and accessibility.
Banquet Server/Captain
Greenwich Hospitality Group
08.2021 - 08.2025
- Cultivated warm relationships with regular customers.
- Assigned work tasks and coordinated activities of dining room personnel to provide prompt and successful service to patrons.
- Bussed and reset tables to keep the dining room and work areas clean.
- Monitored dining rooms for seating availability, service, safety and well-being of guests.
Social Media Marketing Intern
Greenwich Hospitality Group
07.2023 - 11.2023
- Developed engaging social media content to enhance brand awareness and user engagement.
- Assisted in executing social media campaigns across multiple platforms, ensuring alignment with marketing objectives.
- Analyzed social media metrics to evaluate campaign performance and identify areas for improvement.
- Designed and presented social media campaign ideas.
- Conducted daily updates to social media profiles to boost company online presence.
- Improved overall social media presence with consistent branding guidelines across all platforms.
Floor Salesman
Empire Today
06.2021 - 09.2021
- I was a salesman for the company, here I got to my assigned leads, and I give they many options about flooring options, closeout sales
- I can also set up my own appointments called “self gens” where I am the one setting up everything from the appointments to the installations of the floors
- This Job is commission based only.
Barista
Starbucks
03.2020 - 04.2021
- Here I am a barista
- I make drinks, work at drive through, and I do POS
- I deal with lots of people every day, selling drinks and trying to up sale on food, and merchandise
- Salesmen
Sales Associate
BMA Signs and Prints
01.2016 - 01.2017
- During my 4-year stint at BMA we learned the different tool and skills we would need for the actual work force
- My junior year I got the opportunity to work at the schools printing company
- There I learned how to use multiple designing software, how to manually print on shirts, and I learned sales and I mostly dealt with customers myself.
Education
Associate of Science - Marketing
Full Sail University
Winter Park, FL02.2025
Associate of Applied Business - Marketing
Manchester Community College
Manchester, CT05-2020
High School Diploma -
Blue Mountain Academy
Hamburg, PA05.2018
Skills
- PREMIER pro
- Photoshop
- 58 ASVAB Score
- Social media
- POS
- Precision Quote
- Table setting expertise
- Banquet setup
- Beverage management
- Venue coordination
- Team management
- Staff supervision
- Employee development
- Team Collaboration
- Guest Interaction
- Clear Communication
- Hospitality Management
- Computer Proficiency
Timeline
Assistant Banquet Manager
Greenwich Hospitality Group
09.2025 - Current
Sales Associate
Footlocker, Footlocker
09.2024 - 08.2025
Social Media Marketing Intern
Greenwich Hospitality Group
07.2023 - 11.2023
Banquet Server/Captain
Greenwich Hospitality Group
08.2021 - 08.2025
Floor Salesman
Empire Today
06.2021 - 09.2021
Barista
Starbucks
03.2020 - 04.2021
Sales Associate
BMA Signs and Prints
01.2016 - 01.2017
Associate of Science - Marketing
Full Sail University
Associate of Applied Business - Marketing
Manchester Community College
High School Diploma -
Blue Mountain Academy