Charlie Meli
Ferrisburgh,VT
Summary
Quality-driven facilities maintenance leader with a superior work ethic, project management skills and an adaptable approach. Familiar with life safety systems, structural requirements and codes standards.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Facilities Manager
Heartworks Early Education
Shelburne , VT
02.2022 - Current
- Conducted regular inspections of equipment, buildings, grounds, and other areas to identify necessary repairs or improvements.
- Managed emergency situations such as fires, floods, power outages and other events impacting the facility.
- Maintained records of all building systems including HVAC, plumbing, electrical.
- Scheduled preventative maintenance visits from outside vendors for specialized services such as elevator ,fire alarm system testing, and HVAC
- Reviewed bids received from contractors before awarding contracts for large-scale projects.
- Recruited and mentored new maintenance staff.
- Scheduled and monitored on-site inspections of facility.
- Enforced compliance with OSHA regulations and company policies.
- Oversaw construction and renovation projects
- Collaborated closely with senior management on long-term strategic planning initiatives related to projects in development or execution stages.
Marina and Maintenance Manager
Newburyport Development
Newburyport, MA
03.2021 - Current
- Oversee 4 marinas, 50 retail stores, 60 offices, and 34 residential units
- Oversee renewal forms and payment for returning and new boaters
- Maintained communication with customers and partners over phone and email
- Install and dismantle docking system in the offseason
- Haul out and launch boats for customers
- Oversee and delegate all tenant requests.
- Assisted in the installation, repair, and replacement of various components such as doors, windows, locks, plumbing fixtures, electrical wiring, wall coverings and flooring.
- Checked HVAC systems regularly for proper operation including air filters and thermostats settings.
- Completed minor electrical, plumbing and HVAC maintenance for building occupants.
Director of Maintenance
Reef Parking (MBTA)
Boston, MA
06.2019 - 02.2021
- Oversee 105 parking facilities and garages for the MBTA in both North and South Shore
- Manage day-to-day operations to ensure proper control of the parking operation, including scheduling, payroll entry, inventory/ordering and overall supervision of maintenance personnel
- Oversee personnel functions including hiring, promotions, and disciplinary actions
- Resolve operational, management and customer service problems
- Direct response to requests for actions from the client (MBTA)
- Developed and implemented programs to foster staff development and employee training, improve customer relations and enhance motivation and dedication
- Vetted and hired outside vendors to assist with operational projects
- Developed and implemented scope of work for outside vendors on seasonal projects (Parking lot sweeping, mulching, weed killer treatment, and leaf clean up).
Marina Manager
Burlington Parks and Recreation at The Boathouse
Burlington, VT
04.2019 - 06.2019
- Interviewed and hired employees
- Oversaw renewal forms and payment for returning and new boaters
- Maintained communication with customers and partners over phone and email
- Oversaw parking management for three City-run parking lots
- Prepped the waterfront and marina for the opening of seasonal operations
- Maintained organizational procedures, record keeping.
Marina Assistant Manager
Burlington Parks and Recreating at The Boathouse House
Burlington, VT
05.2016 - 04.2019
- Trained staff to uphold outstanding customer service
- Assisted in maintaining the operations for the marina, waterfront parks and parking lots
- Aided in waterfront parks and marina maintenance programs and training
- Assisted in maintaining and building business relationships with waterfront vendors
- Directed and supervised employees engaged in sales, inventory, and reconciling cash receipts
- Maintained daily record of all transactions
- Addressed customer inquiries and resolved complaints
- Delivered excellent customer service by greeting and assisting each customer.
Education
marketing -
University of Vermont
Skills
- 4 years of marina and management experience
- Fully Bi-Lingual: Belgian French and English
- Strong communication skills
- Listening skills
- Soft skills
- Customer service skills
- Ability to cultivate and build strong relationships
- Strong knowledge on property maintenance
- Strong knowledge of boats
- Website and social media optimization: Editing, updating, designing and maintaining
- Logical
- Attention to detail
- Determined
- Service Channel
- Samsara
- Java
- Microsoft Office (Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Outlook)
- Workforce
- Optimum
- Avidxchange
- Mymarina
- Organizing
- Finance
- Inventory
- Planning
- Asset Management
- System inspections
- Emergency Preparedness
- Schedule Management
- Contractor Management
- Plumbing Repairs
- Building repairs
Certification
- Certified Playground Safety Inspector ( CPSI )
- Essential Maintenance Practice Certified ( EMP Certified )
Languages
English
Native/ Bilingual
French
Native/ Bilingual
Timeline
Facilities Manager
Heartworks Early Education
02.2022 - Current
Marina and Maintenance Manager
Newburyport Development
03.2021 - Current
Director of Maintenance
Reef Parking (MBTA)
06.2019 - 02.2021
Marina Manager
Burlington Parks and Recreation at The Boathouse
04.2019 - 06.2019
Marina Assistant Manager
Burlington Parks and Recreating at The Boathouse House
05.2016 - 04.2019
marketing -
University of Vermont
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