Charlie Paris
Sacramento,Ca
Summary
Customer-focused automotive professional with experience in maintenance, sales, and team leadership. Skilled at building trust, recommending services, and delivering sound customer experiences in fast-paced environments. Proven track record of meeting sales goals and training high-performing teams.
Overview
8
8
years of professional experience
Work History
Assistant Manager
Valvoline Instant Oil Change
11.2023 - 11.2025
- Assessed vehicle conditions and educated customers on necessary maintenance services to ensure optimal functionality.
- Cultivated strong customer relationships by providing reliable product recommendations, resulting in increased sales.
- Guided team members through comprehensive coaching on effective service sales techniques and operational best practices.
- Managed inventory scheduling and implemented quality control measures to enhance operational efficiency.
- Investigated and resolved customer inquiries to foster positive client relationships.
- Monitored and optimized workflow processes to maintain safety and efficiency in a fast-paced setting.
Regional Sales Trainer
Quick Quack Car Wash
09.2021 - 11.2023
- Implemented targeted training initiatives to equip teams with effective customer engagement and sales strategies.
- Developed training programs to empower staff in meeting and exceeding sales goals.
- Oversaw onboarding and professional development efforts, ensuring alignment with organizational goals across diverse locations.
- Analyzed operational workflows to boost efficiency and improve customer experience.
- Guided store managers through best practices for grand openings and launch execution to enhance operational readiness.
- Educated staff on optimal car wash chemistry and maintenance protocols to promote effective operations at various sites.
Store Manager
Quick Quack Car Wash
04.2018 - 09.2021
- Developed comprehensive training modules focusing on effective customer interaction and sales methodologies.
- Developed training programs to empower staff in meeting and exceeding sales goals.
- Oversaw onboarding processes and implemented ongoing development strategies to ensure workforce effectiveness across locations.
- Analyzed workflows and optimized procedures to improve overall performance and meet customer expectations.
- Guided store managers through best practices for executing grand openings and managing launch activities.
- Educated staff on optimal car wash chemistry and maintenance protocols to promote effective operations at various sites.
Education
EMT -
Project Heart Beat
Sacramento, CA03.2026
Business Management - undefined
EMT Coursework - undefined
Some College - undefined
Skills
- Automotive customer support
- Automotive maintenance
- Sales expertise
- Client engagement
- Effective team leadership
- Effective communication
- Analytical problem solving
- Effective conflict resolution
- Office administration
- Point of sale systems management
- Time management expertise
- Coaching development
Timeline
Assistant Manager
Valvoline Instant Oil Change
11.2023 - 11.2025
Regional Sales Trainer
Quick Quack Car Wash
09.2021 - 11.2023
Store Manager
Quick Quack Car Wash
04.2018 - 09.2021
Business Management - undefined
EMT Coursework - undefined
Some College - undefined
EMT -
Project Heart Beat
QUALIFICATIONS
I bring a strong work ethic, positive attitude, and excellent communication skills. I am goal-oriented, adaptable, and committed to honest service and customer satisfaction.