Charlie Richards

• Supervised 4 State Veterans Homes Quality and Risk Management Departments
• Perform Statistical Analysis for Performance Indicators – Metrics for Quality Measures ( Using Point Right Software)
• Review Adult Protective Services Reports
• Review Veterans Affairs Briefs ( Incident reports)
• Review Root Cause Analysis Reports
• Conduct Annual mock surveys at each of State Veterans Homes
• Collected and analyzed data and initiated improvements to increase security and performance
• Updated inspection journals and daily summary logs with quality-related data
• Drafted and reviewed quality assurance and infection control policies and procedures.
• Completed MDS training with AAPACN and received RAC-CT.

Conducted surveys for State licensed and CMS certified facilities

Access and obtain information from many different Electronic Health Records ( netsolutions, Matrix, Point Click Care, American Health Data, My Unity)

Interview residents, staff and families to ensure quality of care and regulator compliance

Investigate abuse and neglect allegations

Provide education and guidance to long term care facilities during survey

Provide written reports using the Principles of Documentation

• Teaching basic standards of practice
• Encouraging students to use critical thinking skills
• Provide safe learning environment
• Attend clinical ( long-term care facilities in lincoln area) with students

• Educated high school students to non traditional students in the foundation of patient care
• Created lesson plans and activities to engage and motivate participation
• Completed skill check offs
• Provided onsite clinical education
• Maintained Long-term care facility relationships by brining students to facilities for clinicals
• Compiled, administered and graded examinations to evaluate and record student comprehension levels
• Assessed student knowledge levels and abilities with detailed assessments
• Supported student educational and vocational planning to help each optimize learning strategies and reap long-term career benefits
• State Testing for Nursing Assistance and Medication Aide

• Providing Education to patients
• Explaining patients concerns to providers
• Using Electronic Health Records and Medcin
• Working with General Assistance caseworkers
• Providing innovative ideas
• Member of Quality Improvement Team
• Delegating to LPN
• Assisting with Sexually Transmitted Disease Clinic
• Working with other available resources in the community to ensure patients had continuity of care and quality healthcare.

• Completing Donor physicals
• Providing care to Donors that had reactions
• Completed History Questionnaires
• Counseling Donors on Positive test results
• Communicating with Medical Director/ Mentoring Donor processors
• Supervised and provided direction to nursing assistants and phlebotomists.