Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
9
9
years of professional experience
Work History
Floater/Closer
Childcare Network
Crestview, FLORIDA
01.2020 - Current
Led indoor and outdoor activities to entertain and occupy children if teacher needed a creak.
Organized and cleaned center after activities by picking up toys and straightening up play room.
Maintained the cleanliness of the center after everyone was gone for the day and ready to start the next day
Cafeteria Worker
Nutrition Group
Niceville, FL
08.2016 - Current
Cleaned and sanitized surfaces, tools, and equipment.
Served food according to temperature, safety, and presentation guidelines.
Provided exemplary service to students, staff, and visitors.
Cooked food per recipe requirements in large batches for routine school breakfasts, lunches, and special events.
Followed all proper handling procedures for prepared foods, ingredients, and leftovers.
Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas.
Transported dirty utensils, dishes and trays to kitchen to help team stay on top of cleaning.
Cashier
Pick N Save
Crestview, FLORIDA
06.2016 - 08.2016
Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
Worked flexible schedule and extra shifts to meet business needs.
Helped customers complete purchases, locate items and join reward programs.
Restocked and organized merchandise in front lanes.
Answered questions about store policies and addressed customer concerns.
Collected and authorized payments of guests.
Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Worked closely with shift manager to solve problems and handle customer concerns.
Housekeeping Aide
North Okaloosa Medical Center
Crestview, FLORIDA
06.2015 - 08.2016
Cleaned floors with sweeping, dusting, damp or wet mopping and disinfecting.
Assisted housekeeping department with cleaning activities such as sweeping, mopping, dusting and polishing.
Removed dirt, dust, grease and from surfaces using proper solutions.
Adhered to optimal standards for cleanliness, appearance and service.
Removed soiled sheets, washcloths and towels.
Transported soiled linens to laundry facilities.
Prepared rooms with top-notch standards every time.