Charlie Schiltz
ASSURANCE MANAGER
Ponca City,OK
Summary
PROFESSIONAL SUMMARY Detail-oriented Food Production and Quality Assurance Manager with 21 years of food production, quality control, and product improvement success. Develops specific and measurable goals, improvements and standards to continuously and consistently improve quality and reduce and eliminate errors. Successfully audits and maintains product accuracy and timely delivery resulting in customer satisfaction. Initiates quality-related SOP training and enforces procedural adherence.
Overview
24
24
years of professional experience
Work History
Food Production and Quality Systems Manager
Log 10, LLC
03.2023 - 07.2024
- Coordinated production of probiotic culture blends for use in human and animal food production.
- Audited inventory levels and established production schedules based on sales demands.
- Evaluated quality problems and performed assessments to identify and resolve issues.
- Improved quality processes for increased efficiency and effectiveness.
- Implemented comprehensive training programs for staff, ensuring consistent understanding and application of established processes across all departments.
Quality Assurance Manager
Dorada Foods
08.2020 - 03.2023
- Conducted regular audits to ensure adherence to established protocols, maintaining consistency across the organization.
- Trained team members on quality assurance principles, fostering a culture of accountability and high performance.
- Enhanced product quality by implementing comprehensive QA processes and procedures.
- Investigated customer complaints and performed corrective actions to resolve quality issues.
- Assessed product quality by monitoring quality assurance metrics, reports and dashboards.
FOOD SAFETY AND QUALITY ASSURANCE MANAGER
FOOD; Hillshire Brands Company/Tyson Foods, Inc.
05.2015 - 08.2020
- Enhanced product quality by implementing comprehensive QA processes and procedures in a fully-cooked, USDA regulated food production and poultry harvest facility.
- Performed root cause analysis to identify and resolve quality issues and defects.
- Assured consistent quality of production by implementing and enforcing automated practice systems.
- Established robust quality documentation systems that ensured traceability throughout the entire production lifecycle.
DIRECTOR OF FOOD SAFETY AND SANITATION
Albertsons, Inc.
02.2000 - 05.2015
- Coordinated with third-party vendors for auditing and supplying 216 retail grocery stores with food safety, sanitation, and pest control needs.
- Established training programs for Food Manager Certification.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Cultivated a positive relationship between store management and local, state, and federal food inspection agencies with adherence to the FDA Food Code.
Education
Bachelor of Science | Food Science -
Oklahoma State University
Stillwater, OKSkills
- Detail-oriented
- Manage People
- Inspection Processes
- Issue Resolution
- Operational Processes
- Constructive Feedback
- Document Workflow
- Sampling Techniques
- Operational Efficiency
- Corrective Actions
- Standard Operating Procedures Understanding
- Data Collection Processes
- Regulatory Requirements
Languages
- English and some Spanish
Timeline
Food Production and Quality Systems Manager
Log 10, LLC
03.2023 - 07.2024
Quality Assurance Manager
Dorada Foods
08.2020 - 03.2023
FOOD SAFETY AND QUALITY ASSURANCE MANAGER
FOOD; Hillshire Brands Company/Tyson Foods, Inc.
05.2015 - 08.2020
DIRECTOR OF FOOD SAFETY AND SANITATION
Albertsons, Inc.
02.2000 - 05.2015
Bachelor of Science | Food Science -
Oklahoma State University
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