Charlie Scott
Baton Rouge,LA
Summary
Well-qualified Human Resources Leader with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
24
24
years of professional experience
Work History
Human Resources Specialist
Department of Children & Family Services
05.2019 - Current
- Analyze performance and discipline situations on case-by-case basis
- Counsel Appointing Authorities, managers, and supervisors regarding documenting substandard performance/behavior to correct performance or attendance/behavior problems early
- Write and review drafts of disciplinary letters and attachments to ensure sufficient documentation
- Provide guidance to Appointing Authorities in matters concerning suspensions and draft suspension pending investigation letters, enter quotas in LaGov ECC, and monitor leave entries
- Maintain all pertinent information in LaGov SAPHR system
- Develop training materials and conduct training sessions statewide for DCFS supervisors/managers
- Prepare statistical reports, personnel correspondence, policy distribution, and other personnel-related functions
- Represent agency and/or attend meetings, conferences, seminars, workshops, etc.
- Conducted workplace compliance training to reduce liability risks and operate effectively.
- Assisted employees in resolving conflicts through mediation services, leading to improved working relationships among team members.
- Created and delivered HR training sessions to staff, managers, and executives.
- Improved office efficiency by effectively managing internal communications and correspondence.
- Collected and analyzed information to monitor compliance outcomes and identify and address trends of non-compliant behavior for 3500 employees.
- Conducted performance reviews and provided feedback to managers on employee performance.
- Planned, monitored, and appraised employee work results by training managers to coach and discipline employees.
School Operations Administrator
Charter Schools USA
10.2016 - 11.2018
- Managed operational, and HR functions for a school of 800+ students
- Ensured compliance and accuracy in Ultipro Time and Attendance system for 150 employees
- Ensured adherence to proper safety procedures and supervised all school-based I.T
- Supervised timelines and grant drawdowns in excess of $100,000
- Trained employees on family status change, 401k, and benefits selection
- Received Award of Excellence for optimizing human resources, and enhancing the organization's ability to adapt to changes in the school environment.
- Maximized performance by monitoring daily activities and mentoring team members.
- Onboarded new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
- Controlled costs to keep business operating within budget and increase profits.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Established team priorities, maintained schedules and monitored performance.
Regional Human Resources Director
Remington College
10.2000 - 10.2016
- Managed all Human Resource functions at the Campus, including but not limited to leaves of absence, workers' compensation claims, and employee relations
- Supervised activities of 2 front-desk personnel, 2 maintenance personnel, 2 Wonderlic proctors, and outside vendors and contractors
- Represented college before administrative law judge as it relates to unemployment claims
- Praised for yielding positive outcomes such as efficient onboarding processes.
- Collaborated with cross-functional teams to develop company-wide diversity and inclusion strategies, resulting in a more inclusive work environment.
- Served as a key liaison between senior leadership and employees, facilitating open dialogue on workplace concerns to promote positive employee relations.
- Reduced time-to-hire through targeted recruitment efforts, improving talent acquisition and overall team effectiveness.
- Conducted regular employee engagement surveys and implemented targeted interventions to maintain high levels of job satisfaction and morale.
- Evaluated existing policies and procedures for adherence to evolving legal requirements, mitigating potential risks associated with noncompliance.
- Streamlined HR processes for improved efficiency and reduced administrative workload, enabling focus on strategic initiatives.
- Enhanced employee retention by implementing comprehensive onboarding programs and ongoing professional development opportunities.
- Provided expert guidance on complex employment law matters, ensuring compliance across the organization.
- Interviewed potential hires, negotiated salaries and benefits and performed reference checks.
- Participated at strategic and operational level to develop and strengthen human resources services, relationships and mission.
- Maintained human resources regulatory compliance with local, state and federal laws.
- Maintained optimal staffing levels by tracking vacancies and initiating recruitment and interview processes to identify qualified candidates.
- Recommended appropriate resolutions to employee relations concerns and handled disciplinary issues and investigations of misconduct.
- Educated employees on company policy and kept employee handbook current.
- Provided updates on HR policy changes to employees to satisfy compliance and state laws.
- Designed and implemented region-wide recruitment, behavior-based interviewing and skill matching procedure, decreasing employee turnover.
- Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
Education
MBA Human Resources Management -
Northcentral University
San Diego, CAMBA Human Services -
Liberty University
Lynchburg, VASkills
- Strategic HR Planning
- Proficient with HRIS & SAPHR
- Performance Management
- Talent Acquisition
- Employee Relations
- Conflict Resolution
- Active Listening
- Emotional Intelligence
- Ability to Lead & Manage Projects
- Change Management
- Customer Relations
- HR policies and procedures
- Training and mentoring
Projects
Retention Project, Created development plans SOP Project, Streamlined the discipline and performance management procedures by creating and updating standard operating procedures Budgeting Project, Developed a comprehensive roadmap that aimed to manage resources effectively
Timeline
Human Resources Specialist
Department of Children & Family Services
05.2019 - Current
School Operations Administrator
Charter Schools USA
10.2016 - 11.2018
Regional Human Resources Director
Remington College
10.2000 - 10.2016
MBA Human Resources Management -
Northcentral University
MBA Human Services -
Liberty University
Similar Profiles
Kimberly McTearKimberly McTear
Child Protection Specialist at Department Of Children & Family ServicesChild Protection Specialist at Department Of Children & Family Services
Cynthia PerryCynthia Perry
Case Manager/Child Welfare Specialist III at State Of Louisiana, Department Of Children, Family ServicesCase Manager/Child Welfare Specialist III at State Of Louisiana, Department Of Children, Family Services
Paulina NavarroPaulina Navarro
Human Services Aide at LA County Department Of Children & Family ServicesHuman Services Aide at LA County Department Of Children & Family Services
Reese SantinyReese Santiny
Team Member at Chic-Fil-ATeam Member at Chic-Fil-A
Mycah LangeMycah Lange
Aquatic Instructor at Kayne's Instructional Swim SchoolAquatic Instructor at Kayne's Instructional Swim School