Summary
Overview
Work History
Education
Skills
Timeline
BusinessAnalyst
Charlie Self

Charlie Self

Dallas,TX

Summary

Skilled Training Specialist highly effective a conducting personal and group training sessions focused on topics such as Name, Name and Name. Enthusiastic personality with a hands-on, creative style. Ready to apply Number years' experience to a challenging long-term position.

Supportive Job Title with detailed knowledge of industry practices and skill to provide long-term success for companies. Trained in Software use and negotiation. Known for goal-oriented mindset and Skill.

Organized Job Title with Number years of Area of expertise experience. Expert in Type training with extensive knowledge of Software use and industry procedures. Proven leader ready to make hard decisions and counsel companies to long-term success.

Experienced Job Title with over Number years of experience in Industry. Excellent reputation for resolving problems and improving customer satisfaction.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.

Dedicated Industry professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Enthusiastic Job Title eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of Task and training in Skill. Motivated to learn, grow and excel in Industry.

Reliable employee seeking Job Title position. Offering excellent communication and good judgment.

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

17
17
years of professional experience

Work History

Danny’s Trailer Sales

Caren York
Levelland, TX
10.2016 - 09.2021
  • Coordinated workshops for employees to better understand company mission, streamlining daily activities and aligning worker and company priorities.
  • Monitored day-to-day activities of Type company and employees, noting areas needing improvement and implementing plans for rectification.
  • Used Software to design training for Type employees and increase company retention and productivity rates Number%.
  • Created and oversaw Type training programs for Description operations.
  • Liaised between executives and entry-level workers, facilitating smooth communication and successfully achieving Result.
  • Appropriately allocated resourced, budgets, inventories, training support and team building materials to increase overall productivity.
  • Trained and mentored Number new personnel hired to fulfill various roles.
  • Trained Job titles on sales and account management practices to reduce process lags and enhance performance, efficiency and profitability.
  • Managed recruitment, training and development for highly effective sales team.
  • Assessed training program effectiveness on regular basis and improved upon deficient areas.
  • Advised executives on best practices for employee growth and productivity goals, consistently helping companies achieve Result.

Head Waitress

Levelland Tattlers
Levelland, TX
02.2004 - 11.2015
  • Assigned work tasks and coordinated activities of dining room personnel to provide prompt and successful service to patrons.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
  • Stayed up-to-date on menu changes to help customers make food choices.
  • Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times.
  • Upheld high standards of professionalism when dealing with customer issues, supporting serving staff and waiting on tables.
  • Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Verified daily sales for end-of-day audits and accurately filled out closing paperwork.
  • Prepared specialty desserts for customers for special occasions.
  • Supported needs of [Number]- person wait staff who attended to specific needs of countless customers daily for [Type] restaurant with social relevancy and intentionality.
  • Supervised restocking of salad bar and buffet for lunch and dinner service.
  • Greeted new customers, discussed specials and took drink orders.
  • Managed food resources, memorized orders and coordinated customer service.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Monitored restaurant traffic across special days and seasons and designed schedules to optimize coverage.
  • Inspected dishes and utensils for cleanliness.
  • Supervised server staff and simultaneously served personal section of tables.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Monitored dining rooms for seating availability as well as service, safety and well-being of guests.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Scheduled numerous reservations and managed seating arrangements simultaneously in high-traffic [Type] restaurant while maintaining calm, professional demeanor.
  • Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.

Education

Diploma -

Sundown High School
Sundown, TX
05.1995

Skills

  • Cost Control and Reduction
  • Interdepartmental Collaboration
  • Employee Interviewing
  • Sales Program Coordination
  • Operating Procedures and Policies
  • Critical Thinking
  • Fee and Expense Estimation
  • Team Recruiting and Onboarding
  • Active Listening
  • Survey Management
  • Consultative Sales
  • Customer Service Process Improvement
  • Sales Planning
  • Customer Service and Assistance
  • Social Media Platforms
  • Sales Records Management
  • Sales Calls
  • Salesforce Software
  • Price Schedules
  • Customer Relationship Management
  • Simulation Leadership
  • Shipping and Receiving Oversight
  • Sales Data Analysis
  • New Business Opportunities
  • Operational Records Review
  • Customer Complaint Resolution
  • Interpersonal Communication Skills
  • Store Displays
  • Staff Meetings
  • Inventory Control Processes
  • Maintaining Clean Work Areas
  • Special Requests
  • Closing Procedures
  • Constructive Feedback
  • Effective Customer Communication
  • Contact Management Systems
  • Store Operations
  • Operational Efficiency
  • Corrective Actions
  • Needs Assessment
  • Google Drive
  • Reading Comprehension
  • Customer Loyalty
  • Customer Billing
  • Client Correspondence

Timeline

Danny’s Trailer Sales

Caren York
10.2016 - 09.2021

Head Waitress

Levelland Tattlers
02.2004 - 11.2015

Diploma -

Sundown High School
Charlie Self