Charlie Smith
Redding,CA
Summary
Strong communicator with excellent organizational and time management skills. Efficiently manages multiple projects simultaneously while adhering to strict deadlines. Possesses excellent problem-solving skills and ability to think and act quickly to find creative solutions. Excited to bring my proven skills to the Penguin Random House production team.
Overview
9
9
years of professional experience
Work History
IHSS Provider, IHSS
03.2021 - Current
- Engaged client in meaningful conversation, socialization, and activity while providing personal care assistance
- Assisted client with daily living needs to maintain self-esteem and general wellness
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders
- Transported client to events and activities, medical appointments, and shopping trips
- Demonstrated empathetic personalized care to meet client’s needs
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
Student Lab
Monitor, California College of the Arts
09.2018 - 05.2020
- Processed student transactions of lab materials, and recorded lab materials that were loaned out
- Made reservations in person and virtually for student and faculty for use of lab equipment, or lab facilities
- Communicated with Help Desk by escalating technical issues
- Directed inquiries to the appropriate department
- Assisted students and faculty with using the labs and troubleshooting software
- Provided assistance in locating facilities on campus.
Cashier
WinCo Foods
10.2014 - 07.2016
- Welcomed customers and helped determine their needs
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels
- Monitored self-checkout systems and provided help in resolving complex problems
- Strived to build a rapport with regular customers and maintain effective professional relationships with team members
- Responded promptly to requests for assistance, spills and customer inquiries
- Escalated issues to management when customer concerns required higher authorization or advisement
- Assisted in training new hires on Point-Of-Sale (POS) and other workforce management systems.
Education
Bachelor of Fine Arts - Animation
California College of The Arts
San Francisco12.2020
Associate of Arts -
Shasta College
Redding, CA05.2017
High School Diploma -
Enterprise High School
Redding, CA06.2012
Skills
- Adobe Creative Suite
- Data Entry
- Technical Support
- Microsoft Word, Excel, Outlook
- Customer Service
- Google Workspace
- Creative Design
- Photo Editing
- 2D Vector Illustrations
- Digital Illustration
- Photoshop
Timeline
IHSS Provider, IHSS
03.2021 - Current
Student Lab
Monitor, California College of the Arts
09.2018 - 05.2020
Cashier
WinCo Foods
10.2014 - 07.2016
Bachelor of Fine Arts - Animation
California College of The Arts
Associate of Arts -
Shasta College
High School Diploma -
Enterprise High School
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