Charlie Tran
Little Rock,AR
Overview
7
7
years of professional experience
Work History
Research Associate
RetailData
01.2024 - Current
Data Verification Analyst
First Orion
10.2020 - 03.2023
- Called, researched and verified First Orion data using various internal and external software tools
- Managed approximately 160 outgoing calls per day as well as support tickets
- Ensured that the data was accurate and made corrections to inaccuracies
- Was the point of contact for customer support claims to assist with incorrect data.
EIT Ambassador
UALR College of Engineering and Information Technology Student Services
08.2017 - 05.2019
- Tutored and advised students with their homework or projects in their lower level classes
- Worked in outreach events on behalf of the college and assisted community members in those events
- Assisted in day-to-day office work in the student services office for the college
Campus Living Cleaning Crew
UALR Campus Living
05.2018 - 08.2018
- Responsible for cleaning and maintaining the campus dorms to the standards set by the university
- Worked as a team to clean in various environments using commercial cleaning equipment and machinery along with industrial strength chemicals.
Education
Bachelor of Science - Information Science
University of Arkansas Little Rock
Little Rock, AR05.2022
Skills
- SQL
- Microsoft Office Suite
- Software and Hardware Troubleshooting
- Detail-Oriented
- Customer Service
- Research and Analysis
- Data Collection
- Team based communication under stressful situations
Projects
Arkansas Music Database, HTML, CSS, JS, API, A website that allows the user to search for Arkansan based musicians utilizing an api. Portfolio, HTML, CSS, JS, A basic website for my senior project showcasing my skills and previous projects. Airline Database, SQL, Implemented a basic database for a fake airline company with datasets and pull requests.
Hobbies
Trading Card Game - Magic: The Gathering
Model Kit Building - Gundam Plastic Models
Video Games
Languages
Vietnamese
Native or Bilingual
Timeline
Research Associate
RetailData
01.2024 - Current
Data Verification Analyst
First Orion
10.2020 - 03.2023
Campus Living Cleaning Crew
UALR Campus Living
05.2018 - 08.2018
EIT Ambassador
UALR College of Engineering and Information Technology Student Services
08.2017 - 05.2019
Bachelor of Science - Information Science
University of Arkansas Little Rock
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