Charlie Van Hoesen

Obtain commitment from customers by selecting appropriate lender, securing approvals. Scheduling and finalizing delivery. Overseeing structure of deal and placement of contract to maximize PVR. Consistently adheres to al F&I office process and flow of contracts in transit and ensure funding with constant communication with the the Business Office. Enhance culture of the dealership by being a good example for both external and internal customer service. Track and monitor CIT- PVR- product and lender penetration. Strong closing skills, menu selling - explaining value of ancillary products that are offered and discussing the benefits of financing in lieu of cash purchases with customers. Assist in supervising sales staff. Decking deals to maximize front enc gross profit. Listing and stocking in purchased and consigned inventory. Proficient in App One, Dealer Track, 700 Credit, CUDL, Motility and IDS.