Charlie Ward
Minneapolis,MN
Summary
Detail-oriented professional with expertise in database management, network monitoring, cloud management, and general cybersecurity practices. Works well in corporate and academic, project-based environments. Proven writing and editing skills. Proven tutor for students of all ages and backgrounds.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Writing Tutor
Metropolitan State University
Saint Paul, Minnesota
01.2025 - Current
- Assisted students in developing writing skills through one-on-one tutoring sessions.
- Evaluated student essays and provided constructive feedback for improvement.
- Designed templates for onboarding new tutors.
- Organized workshops to enhance peer editing and collaboration among students.
Project Manager Intern
Cyber Security Summit
Minneapolis, Minnesota
02.2025 - 10.2025
- Coordinated project timelines and resources to ensure efficient workflow.
- Worked with guest speakers, both national and international.
- Provide general assistance to the 15th Annual Cyber Security Summit.
Editorial Writer
Metropolitan State (Haute Dish Newspaper)
Saint Paul, Minnesota
01.2025 - Current
- Reviewed and edited submissions for clarity, grammar, and style consistency.
- Organized editorial meetings to discuss new story ideas or changes to existing ones.
- Reviewed incoming submissions from freelance writers.
- Maintained an organized archive of all published work.
Customer Service Representative
Sanjusan restaurant
Minneapolis, MN
10.2023 - 07.2024
- Demonstrated exceptional customer service skills at Sanjusan restaurant, impressing over 200 patrons with proactive problem-solving, conflict resolution, and attentive listening, while successfully upselling to 30 customers
Research Assistant
Augsburg University
Minneapolis, MN
04.2018 - 08.2018
- Collaborated with my professor on nucleic acid research, involving programming of simulated amino-sulfuric structures using Python, Java, and C++, spanning 6 months to 1 year
Education
Bachelor of Science - Computer Networking
Metropolitan State University
Saint Paul, MNAssociate's degree - Computer Networking
Rasmussen College
Bloomington08-2024
High School Diploma -
St Paul Academy
Saint Paul06-2016
Skills
- SQL and database management
- Network monitoring with Wireshark
- Cloud platform management
- Cisco configuration and troubleshooting
- Operating system administration
- Cybersecurity tools and techniques
- Project management
- Technical writing
- C and Python languages
- Engaging teaching style
- Writing tutoring
Certification
- Emergency Medical Technician
- CompTIA A+
Assessments
- Working with MS Word documents, Proficient
- Bartending, Proficient
- Technical support, Proficient
Accomplishments
- Sit Academic Scholarship
- Microsoft Cybersecurity Talent Fund
- Metropolitan State Foundational Scholarship
Timeline
Project Manager Intern
Cyber Security Summit
02.2025 - 10.2025
Writing Tutor
Metropolitan State University
01.2025 - Current
Editorial Writer
Metropolitan State (Haute Dish Newspaper)
01.2025 - Current
Customer Service Representative
Sanjusan restaurant
10.2023 - 07.2024
Research Assistant
Augsburg University
04.2018 - 08.2018
Bachelor of Science - Computer Networking
Metropolitan State University
Associate's degree - Computer Networking
Rasmussen College
High School Diploma -
St Paul Academy