Charlie Wiggins
Mukwonago
Summary
Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.
Overview
3
3
years of professional experience
Work History
Landscaping
Wiggin's Lawn Care
06.2025 - 01.2026
- Launched a mowing business, transitioning from individual homes to larger condo properties. Delivered landscaping services such as mulching, grass cutting, and weed control over several months. Collaborated on diverse home improvement jobs alongside peers in the community. Executed effective strategies for weed management through cutting and picking.
- Mentored newly hired employees and contractors in landscaping tasks and equipment operation.
- Supervised staff to maintain harvest schedules and landscaping duties.
- Kept grounds clean and maintained landscaping by removing debris, watering and mowing.
- Maintained location's appearance by sweeping, mopping, cleaning windows and completing minor landscaping work.
- Trained personnel on irrigation, pest control and planting techniques to promote landscaping skills.
The Legends of Brandybrook
Legends Golf Course
05.2025 - 10.2025
- Maintained grounds at Legends of Brandybrook, ensuring course quality and aesthetics. Developed strong interpersonal skills through daily interactions with players and staff. Established lasting connections with course patrons by fostering friendly communication. Demonstrated commitment by working every day from 5 AM to 11:30 AM. Gained valuable insights into personal responsibility and work ethic while managing early mornings. Balanced job responsibilities with academic commitments, prioritizing education over employment.
- Self-motivated, with a strong sense of personal responsibility.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Goal-oriented professional with proven success in applying analytical skills to solve complex problems and overcome challenges. Dedicated to enhancing team performance and driving business success.
- Identified issues, analyzed information, and provided solutions to problems.
Juicer
Clean juice
Oconomowoc, WI
03.2025 - 05.2025
- Supported family business for two months during startup phase. Shifted focus from fruit cutting and smoothie making to landscaping duties. Engaged in multiple outdoor projects to enhance property appearance. Aided in fulfilling operational requirements during staffing expansion.
- November - January
- Described menu items and daily specials to customers.
- Created unique juice blends and recipes.
- Processed payments correctly and promptly.
- Accurately operated cash register to process customer payments.
Dishwasher
Kurt’s Steak House
Delafield, WI
11.2024 - 03.2025
- Completed dishwashing tasks for five months, working evening shifts from 4 PM to 11:45 PM. Built relationships with colleagues while gaining essential kitchen experience. Transitioned from role due to varsity lacrosse season obligations, aiming for a more suitable work environment.
- September - January
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Washed equipment, surfaces, refrigerators, and other areas and applied sanitizing chemicals.
- Worked with chemicals such as detergent, rinse agents, and sanitizers to protect customer health.
Grounds Crew
Paganica Golf Course
Oconomowoc, WI
05.2023 - 09.2023
- Ensured golf course maintenance for three months, working daily from 6 AM to 2 PM. Provided kitchen support from 3 PM to 10 PM on select days, enhancing team efficiency. Utilized landscaping skills to maintain tee boxes and uphold course standards. Enjoyed hands-on responsibilities, reflecting passion for outdoor work and teamwork.
- May - September
- Maintained grounds by trimming, weeding, and general clean-up.
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
- Performed planting, watering, mulching, and edging of lawns.
- Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
- Installed lights, sprinklers and other outdoor features based on requirements.
- Performed equipment maintenance and repairs to keep tools functional for projects.
- Removed tree stumps, roots and debris for cohesive landscape appearance.
- Maintained gardening tools by replacing blades and fluids.
- Assisted with irrigation system maintenance and repair.
Education
High School Diploma -
Kettle Moraine Highschool
Wales, WI01.2027
Skills
- Project management
- Customer service
- Team collaboration
- Complex Problem-solving
- Strong work ethic
- Landscape maintenance
- Physically fit
- Jobsite safety
- Heavy equipment operation
- Project design
- Document control
- Customer education
Accomplishments
- Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
Languages
English
Native or Bilingual
Interests
- Playing Sports
- Hiking
- Surfing
- Gym Workouts
- Adventure Travel
Timeline
Landscaping
Wiggin's Lawn Care
06.2025 - 01.2026
The Legends of Brandybrook
Legends Golf Course
05.2025 - 10.2025
Juicer
Clean juice
03.2025 - 05.2025
Dishwasher
Kurt’s Steak House
11.2024 - 03.2025
Grounds Crew
Paganica Golf Course
05.2023 - 09.2023
High School Diploma -
Kettle Moraine Highschool
Other Activities
Play lacrosse Year round, Varsity lacrosse during spring, Alpha Premier AAA, Project Midwest AAA Nation 2027. I am really into sports and lifting, I have the work ethic to set my mind to something and accomplish it. I enjoy having a job because it allows me to expand my knowledge and gain more experience/Connections. I am very motivated and passionate about pushing myself and going above and beyond to accomplish things. I will work hard and make sure everything and more gets done.