Charlie Williams
Philadelphia,PA
Summary
Dynamic and dedicated professional with lifeguard certification and strong communication skills, experienced at American Pool Enterprises Inc. Proven ability to respond effectively to emergencies and enforce safety regulations. Recognized for leadership and problem-solving abilities, fostering team collaboration and enhancing public safety in high-pressure environments.
Overview
2
2
years of professional experience
Work History
Lifeguard
American Pool Enterprises Inc.
06.2023 - 10.2025
- Monitored pool area to ensure safety and compliance with regulations
- Responded promptly to emergencies, providing first aid and CPR as needed
- Conducted regular inspections of pool facilities and equipment
- Enforced pool rules and guidelines to maintain a safe environment
Cashier
Mcdonald’s
01.2025 - 04.2025
- Processed customer transactions accurately and efficiently using point-of-sale system.
- Maintained cleanliness and organization of dining area to enhance customer experience.
- Assisted customers with menu selections and answered inquiries regarding promotions.
- Collaborated with team members to ensure timely service during peak hours.
- Implemented strategies to reduce wait times during busy periods by optimizing workflow.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
Cashier
Wingstop
02.2024 - 06.2024
- Trained new staff on operational procedures and customer service standards.
- Resolved customer complaints professionally, resulting in improved satisfaction ratings.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
Education
High School Diploma -
Public Virtual Academy
Philadelphia PA06.2026
Skills
- Strong communicator
- Lifeguard certification
- Effective problem-solver
- Leadership qualities
- Patience and empathy
- Team collaboration
- CPR certified
- Team bonding
- Public safety
Timeline
Cashier
Mcdonald’s
01.2025 - 04.2025
Cashier
Wingstop
02.2024 - 06.2024
Lifeguard
American Pool Enterprises Inc.
06.2023 - 10.2025
High School Diploma -
Public Virtual Academy