CHARLIE WRIGHTSEL
Lancaster
Summary
Dynamic business owner with a proven track record at Wrightsel Enterprises LLC, excelling in contract management and team collaboration. Successfully reduced costs while enhancing client satisfaction through strategic planning and effective employee training. Adept at multitasking and maintaining high-quality standards in fast-paced environments.
Overview
13
13
years of professional experience
Work History
BUSINESS OWNER/OPERATOR
Wrightsel Enterprises LLC
Lancaster
03.2021 - Current
- Manage daily business operations related to multiple projects at various stages.
- Negotiate scope of responsibilities and contracts with business partners and clients.
- Set priorities based on customer needs.
- Trouble-shoot and facilitate problem solving.
- Hire, train and inspect contractor performance to comply with client requirements.
- Develop and implement effective strategies to reduce costs while maintaining quality standards and ensuring high client satisfaction.
Inspector
Anchor Hocking
Lancaster
07.2025 - Current
- Conduct thorough inspections of glass products to ensure quality standards.
- Monitored production lines for defects and reported quality issues promptly.
- Collaborated with production teams to address quality concerns effectively.
PROJECT MANAGER, TRAINING
Tour Greens Landscape Construction
Columbus
03.2020 - 09.2020
- Facilitated knowledge sharing sessions among team members to increase productivity.
- Managed multiple projects concurrently while ensuring quality standards are met.
- Assisted in developing budgets for upcoming projects based on scope requirements.
- Developed project plans and managed resources to ensure successful completion of projects on time and within budget.
CUSTOMER SOLUTIONS SPECIALIST
Alliance Data
Westerville
01.2019 - 02.2020
- Communicate and document information from customers regarding their needs and preferences in order to provide tailored solutions.
- Negotiated terms and collected payments.
- Maintained professionalism and effectively deescalated confrontational customer interactions.
- Identified opportunities for improvement within the organization's existing processes.
TEAM COLLECTIONS MANAGER
GC Services/US Department of Education
Columbus
07.2016 - 01.2019
- Managed teams of 10 associates.
- Prepared monthly reports detailing overall performance metrics for management review.
- Evaluated existing systems and processes used in collections operations and suggested improvements where needed.
- Maintained accurate records of all collection activities in accordance with company policy.
INSIDE SALES MANAGER AND DISPATCHER
Willoughby Roofing Supply
Columbus
03.2013 - 04.2016
- Collected and processed various methods of payment on credit accounts.
- Prepared daily reports summarizing sales activities for management review.
- Participated in regular meetings with senior leadership teams to review progress on goals.
- Excelled in multitasking to manage a high call volume with professionalism and efficiency.
- Proficiently used computer systems for data entry, tracking, and accounting.
Education
BACHELOR OF SCIENCE (B.S.) - BUSINESS MANAGEMENT/FINANCE
Ashland University
Ashland, OH, USMaster of Science - Accounting
Ohio University
Athens, Ohio, OHSkills
- Contract management
- Employee training
- Cost control and budgeting
- Business Planning
- Record Keeping
- Team collaboration
- Leadership
- Proficient in Microsoft Office
- Invoices
- Small Business Tax
Extracurricular Activities
CMSBL, Columbus, OH, 03/01/21, Present, TEAM TRUSTEE, Spearhead multiple projects from concept through completion while successfully managing budgets and timelines on each project., Collect payment to pay organizations., Manage equipment inventory, ordering supplies as needed and tracking usage levels., Encourage active participation among all members through team building exercises., Facilitate organization and provide guidance to participants in a positive and encouraging manner.
Timeline
Inspector
Anchor Hocking
07.2025 - Current
BUSINESS OWNER/OPERATOR
Wrightsel Enterprises LLC
03.2021 - Current
PROJECT MANAGER, TRAINING
Tour Greens Landscape Construction
03.2020 - 09.2020
CUSTOMER SOLUTIONS SPECIALIST
Alliance Data
01.2019 - 02.2020
TEAM COLLECTIONS MANAGER
GC Services/US Department of Education
07.2016 - 01.2019
INSIDE SALES MANAGER AND DISPATCHER
Willoughby Roofing Supply
03.2013 - 04.2016
BACHELOR OF SCIENCE (B.S.) - BUSINESS MANAGEMENT/FINANCE
Ashland University
Master of Science - Accounting
Ohio University