CHARLES J. AMODEO
Harley-Davidson of Nassau County
North Babylon
10
years of professional experience
Result-driven Sales Professional with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.
Work History
Sales Associate & IT Specialist
4 Years 6 Months- Top performer in sales for Royal Enfield/Triumph for the last three years, consistently exceeding targets.
- Conducted product demonstrations to showcase motorcycle features and benefits.
- Processed sales transactions efficiently using point-of-sale systems and tools.
- Answered incoming telephone calls to provide store, products and services information.
- Recognized as the Triumph Champion after 1 years, demonstrating the most extensive product knowledge and highest sales for Triumph motorcycles within the dealership
- Assisted customers with product selection across three brands, delivering tailored service to elevate purchasing experience
- Maintained current knowledge of product features and benefits to effectively address customer inquiries
- Maintained inventory and optimized showroom visual appeal to enhance customer engagement and product visibility
- Oversaw IT operations, ensuring seamless website maintenance and timely updates
Sales Associate
2 Years 6 Months- Advised customers on luxury pools and products, enhancing their purchasing decisions
- Managed inventory and merchandising, creating organized displays that attracted customer interest
- Learned entire line of company products, including pricing and discounts, to provide informed customer support
Electrical Apprentice
1 Year- Performed installation and maintenance of comprehensive fire alarm systems to ensure safety and compliance with regulations.
- Oversaw on-site management of electrical materials to ensure efficient installation processes.
- Monitored adherence to company policies and OSHA regulations to maintain workplace safety.
Education
Associate's Degree - Information Technology
Regents Diploma
Skills
Point-of-sale systems
Inventory management
Product knowledge
Microsoft Office 365/Excel
Problem solving
Negotiation skills
Customer focus
Communication skills
Adaptability
CRM knowledge
Customer needs assessment
Timeline
Sales Associate & IT Specialist
Harley-Davidson of Nassau County
02.2022 - CurrentRead More
Sales Associate
Aquacade Swimming Pools
03.2019 - 09.2021Read More
Electrical Apprentice
Nelson and Wong
01.2017 - 01.2018Read More
Hicksville High School
Regents Diploma
Read More
Nassau Community College
Associate's Degree from Information Technology
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