Summary
Overview
Work History
Education
Skills
Timeline
Generic

CHARLINE ALVARADO

PACIFICA,CA

Summary

Driven and determined in all workplace environments. Highly skilled with customer service and always ready to learn! Great at building positive relationships with employees and staff, and a great team player.

Overview

2
2
years of professional experience

Work History

Gymnastics Instructor

Gymtowne Gymnastics
07.2023 - Current
  • Enhance students gymnastics skills by providing personalized instruction and feedback
  • Evaluate student progress regularly through assessments, adjusting teaching methods as needed for optimal results
  • Promote a safe training environment by enforcing gym rules and following proper equipment usage guidelines
  • Cultivate strong relationships with parents and guardians, fostering open communication regarding athlete progress and program updates

Guest Service Representative

Nothing Bundt Cakes
09.2022 - 05.2023
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information
  • Streamlined call center processes for improved efficiency and reduced wait times
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business
  • Assisted customers in navigating company website and placing online orders, improving overall user experience
  • Provided coaching and mentoring to new hires, contributing to their successful integration into the team
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts

Education

College of San Mateo
San Mateo, CA

High School Diploma -

Capuchino High School
San Bruno, CA
05.2024

Skills

  • Bilingual: Fluent English and Spanish
  • Customer service excellence
  • Organizational skills
  • Team collaboration
  • Patience under pressure
  • Social perceptiveness
  • Professional demeanor
  • Positive attitude
  • Greeting guests

Timeline

Gymnastics Instructor

Gymtowne Gymnastics
07.2023 - Current

Guest Service Representative

Nothing Bundt Cakes
09.2022 - 05.2023

College of San Mateo

High School Diploma -

Capuchino High School

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CHARLINE ALVARADO