Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Administrative Assistant/Payroll Coordinator
Community Care Center
Duarte, CA
07.2022 - Current
Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
Managed filing system, entered data and completed other clerical tasks.
Verified and submitted timekeeping information for accurate and efficient payroll processing.
Managed payroll data entry and processing for 180 employees to comply with predetermined company guidelines.
Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
Completed bi-weekly payroll for 180 employees.
Provided customer service to employees regarding payroll inquiries and issues.
Maintained strict confidentiality of all payroll information and records.
Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
Supported recruitment processes, scheduling interviews and communicating with applicants to improve hiring timelines.
Director of Social Services
Pine Grove Health Center
San Gabriel, CA
12.2021 - 07.2022
Collaborated with department managers to correct and improve services.
Constructed short- and long-term planning to improve client programs.
Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
Business Office Assistant & Payroll/ Accounts Payable Representative
Monte Vista Healthcare Center
Duarte, CA
10.2021 - 01.2022
Provided clerical support to company employees by copying, faxing, and filing documents.
Reviewed invoices, payment requests, and expense reimbursements prior to approval.
Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
Oversaw office accounting functions such as AP/AR and payroll to keep finances accurate and current.
Verified and submitted timekeeping information for accurate and efficient payroll processing.
Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
Provided customer service to employees regarding payroll inquiries and issues.
AP/Payroll Coordinator/Receptionist
Huntington Drive Health and Rehabilitation Center
Arcadia, CA
04.2019 - 10.2021
Answered phone promptly and directed incoming calls to correct offices.
Provided clerical support to company employees by copying, faxing, and filing documents.
Maintained confidentiality of information regarding clients and company.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Managed payroll data entry and processing for 160 employees to comply with predetermined company guidelines.
Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
Offered payroll-related subject matter expertise to management and employees to resolve payroll discrepancies.
Rehabilitation Technician
Monte Vista Healthcare Center
Duarte, CA
07.2018 - 04.2019
Communicated back to nurses and therapists regarding patient performance and condition.
Transferred, moved and ambulated patients to and from departments with wheelchairs and stretchers.
Followed all HIPAA rules and regulations regarding patient confidentiality.
Documented each patient case with updates in computer system.
Demonstrated proper body mechanics and patient handling techniques for patient transfers and positioning.
Rehabilitation Technician
Genesis Rehab Services
Los Angeles, CA
03.2018 - 08.2018
As a per diem rehab technician my responsibilities were to file documents in patient medical files, organizing and disinfecting therapy equipment as well as retrieving medical records.
Followed all HIPAA rules and regulations regarding patient confidentiality.
Checked physical therapy supplies, assisting with ordering and restocking.
Prepared for sessions by setting up patient treatment areas and equipment.
Instructional Assistant
Los Angeles Unified School District
Los Angeles, CA
04.2015 - 08.2018
Provided support during classes, group lessons, and classroom activities.
Created lesson materials, visuals, and digital presentations to supplement lesson plans.
Supported student learning objectives through personalized and small group assistance.
Maintained safety and security by overseeing students in recess environments.
Sales Associate
Nine West
Commerce, CA
06.2014 - 01.2016
Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Provided positive first impressions to welcome existing, new, and potential customers.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Listened to customer needs and desires to identify and recommend optimal products.
Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Education
Bachelor of Science - Exercise Science
California State University - Los Angeles
Los Angeles, CA
High School Diploma -
Alliance Marc & Eva Stern Math And Science
Los Angeles, CA
06.2012
Skills
Office Administration
Expense Reporting
Invoice Processing
Verbal Communication
Employee timesheet processing
Schedule Management
Customer Relations
Record preparation
Computer Proficiency
Spanish Fluency
Payroll and budgeting
Dedicated Team Player
Certification
CPR Certification
Work Authorization
Authorized to work in the US for any employer
Personal Information
Relocation: Anywhere
Timeline
Administrative Assistant/Payroll Coordinator
Community Care Center
07.2022 - Current
Director of Social Services
Pine Grove Health Center
12.2021 - 07.2022
Business Office Assistant & Payroll/ Accounts Payable Representative