Charline Mathieu
KILLEEN,Texas
Summary
Goal-oriented individual caring for students of different learning levels and backgrounds. Always ready to step in and positively impact student learning or teacher well-being with timely support. Reliable in maintaining orderly spaces and preparing daily materials.
Overview
8
8
years of professional experience
Work History
Teacher's Assistant
Imagination Station Early Learning Center
10.2019 - 02.2020
- Kept classrooms clean, neat and properly sanitized for student health and classroom efficiency.
- Handed out classroom materials, like pencils, paper and crayons.
- Worked with lead teacher to monitor class schedule and take attendance.
- Oversaw students in classroom and common areas to monitor, enforce rules and support lead teacher.
- Collaborated with teachers for lesson preparation by preparing materials and setting up equipment.
- Provided support to help students with special needs learn and grow.
- Assisted lead teachers with lesson plan creation and materials development .
Car Sales Specialist
Mcleod Auto Sales
11.2018 - 07.2019
- Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
- Built rapport with customers and assessed needs to make product recommendations and upsell.
- Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
- Provided first-rate service to all customers and potential customers.
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Demonstrated product features, answered questions and persuasively overcame objections.
- Listened to customer needs and proposed matching solutions from company.
- Drove team revenue totals by bringing in top sales numbers.
- Prospected continuously for new potential customers and maintained robust conversion rate.
- Interacted with approximately 5-10 customers daily to provide personalized product guidance, resolve issues and open new accounts.
- Used different software to research customer accounts to determine whether credits or adjustments needed to be made.
Aftercare Counselor
Everglades Elementary
09.2014 - 05.2016
- Observed and monitored children's play activities to promote healthy, safe environment.
- Prepared after-school enrichment activities for children to encourage student participation.
- Tutored and assisted children in small groups of individuals to help master assignments and reinforce learning concepts.
- Communicated with parents and staff to discuss educational policies and activities and students' learning and behavioral problems.
- Organized and supervised games and recreational activities to promote physical, mental and social development in children.
- Redirected inappropriate student behavior and implemented program discipline system to guide proper student behavior.
- Organized and stored toys and classroom materials to maintain order in activity areas.
- Monitored student attendance by collecting attendance rosters and overseeing attendance database.
- Set and enforced rules to maintain children's safety and created welcoming, caring environments for all children.
- Instructed children in crafts and other activities to promote gross and fine motor skills.
- Used positive reinforcement techniques to promote patience and other good behaviors in children.
- Created safe and engaging learning environment for groups of diverse children with various learning styles.
- Worked with children individually and in groups to teach social, communicative and problem-solving skills.
- Prepared group activities to enhance socialization, communication and problem-solving skills for children.
- Developed lessons and activities to promote children's physical and emotional development.
- Observed children to proactively identify issues with emotional or physical development and worked with parents and supervisors to address concerns.
- Maintained group discipline through positive reinforcement, behavior modeling and collaboration with parents.
Retail Sales Associate
Victoria Secret
03.2012 - 03.2016
- Greeted customers and helped with product questions, selections and purchases.
- Helped customers complete purchases, locate items and join reward programs.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Maintained clean sales floor and straightened and faced merchandise.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Answered questions about store policies and addressed customer concerns.
- Used POS system to process sales, returns, online orders and gift card activations.
- Informed customers of current store promotions to encourage additional sales purchases.
- Balanced and organized cash register by handling cash, counting change and storing coupons.
- Issued receipts and processed refunds, credits or exchanges.
- Folded and arranged merchandise in attractive displays to drive sales.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Trained new associates on cash register operations, conducting customer transactions and balancing drawer.
- Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
- Used consultative sales approach to understand customer needs and recommend relevant offerings.
- Supported loss prevention goals by monitoring shopper behavior.
- Spoke to customers in native language to increase loyalty and establish relationships.
Aftercare Counselor
Citris Cove Elementary
10.2012 - 06.2014
- Observed and monitored children's play activities to promote healthy, safe environment.
- Prepared after-school enrichment activities for children to encourage student participation.
- Tutored and assisted children in small groups of individuals to help master assignments and reinforce learning concepts.
- Communicated with parents and staff to discuss educational policies and activities and students' learning and behavioral problems.
- Organized and supervised games and recreational activities to promote physical, mental and social development in children.
- Redirected inappropriate student behavior and implemented program discipline system to guide proper student behavior.
- Organized and stored toys and classroom materials to maintain order in activity areas.
- Monitored student attendance by collecting attendance rosters and overseeing attendance database.
- Performed general housekeeping duties by washing tables and chairs, putting away chairs and properly placing toys in cubbies.
- Provided individual and group teaching to students to motivate and instill enthusiasm for learning.
- Set and enforced rules to maintain children's safety and created welcoming, caring environments for all children.
- Used positive reinforcement techniques to promote patience and other good behaviors in children.
- Consulted with families to discuss activities and behaviors of each child.
- Created safe and engaging learning environment for groups of diverse children with various learning styles.
Education
Master of Science - Child And Adolescent Development in Psychology
Southern New Hampshire University
Hooksett, NH02.2023
Bachelor of Science - Applied Psychology
Southern New Hampshire University
Hooksett, NH12.2021
Skills
- Class Coordination
- Area of Study Instruction
- Elementary Education
- Strength and Conditioning
- Classroom Integration
- Microsoft Office
- Documenting Behaviors
- Behavioral Modeling
- Adaptive Learning
- Safety Guidelines
- Strong Work Ethic and Dependable
- Appropriate Age Group Experience
- Early Childhood Training
- Tactical Communications
- Communication and Interpersonal Skills
Timeline
Teacher's Assistant
Imagination Station Early Learning Center
10.2019 - 02.2020
Car Sales Specialist
Mcleod Auto Sales
11.2018 - 07.2019
Aftercare Counselor
Everglades Elementary
09.2014 - 05.2016
Aftercare Counselor
Citris Cove Elementary
10.2012 - 06.2014
Retail Sales Associate
Victoria Secret
03.2012 - 03.2016
Master of Science - Child And Adolescent Development in Psychology
Southern New Hampshire University
Bachelor of Science - Applied Psychology
Southern New Hampshire University
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