Summary
Overview
Work History
Education
Skills
Timeline
Generic

Charlisha Mitchell

Detroit,MI

Summary

Hardworking professional with experience assisting visitors by responding to requests and finding appropriate solution to issues. Demonstrated positive attitude to adapt to any situation. Strong attention to detail along with terrific telephone and email etiquette. Positive and upbeat professional successful at balancing guest and business needs. Well-organized in managing check-in and check-out procedures and coordinating services with diverse team members. Good multitasking, planning, and communication skills. Dependable and courteous professional with several years of experience offering excellent administrative, customer service and financial management abilities. Trained in hospitality operations and regulations with demonstrated history of fostering guest satisfaction. Organized and flexible with proven performance in fast-paced, high-stress environments.

Overview

22
22
years of professional experience

Work History

Front Desk Receptionist

Kidney Specialists of Michigan
Southfield, MI
09.2022 - Current
  • Managed incoming and outgoing mail, courier services, faxes and other correspondence.
  • Greeted customers warmly and made them feel welcome.
  • Provided administrative support such as filing documents, photocopying and scanning materials.
  • Tracked office supplies inventory levels, placed orders for replenishment as needed and monitored deliveries upon arrival.
  • Processed payments from customers using a variety of payment methods including credit cards, checks and money orders.

Medical Assistant

Alaa Mansour
Roseville, MI
04.2016 - 07.2022
  • Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
  • Administered injections, medications and treatments as directed by the physician.
  • Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
  • Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.

Medical Assistant

William Bristol
St Clair Shores, MI
05.2003 - 11.2009
  • Organized patient charts before each day's clinic sessions began.
  • Scheduled appointments for patients via phone and in person.
  • Educated patients about medications, procedures and physician's instructions.

Education

GED -

Ged
Detroit, MI
06-2002

Skills

  • Spreadsheet tracking
  • Mail distribution
  • Departmental support
  • Appointment confirmation
  • Correspondence drafting
  • Mail coordination
  • Prior Auth
  • Verify Insurance

Timeline

Front Desk Receptionist

Kidney Specialists of Michigan
09.2022 - Current

Medical Assistant

Alaa Mansour
04.2016 - 07.2022

Medical Assistant

William Bristol
05.2003 - 11.2009

GED -

Ged
Charlisha Mitchell