CHARLITO JEAN BAPTISTE

• Ensured compliance with local traffic laws at all times, maintaining an exemplary driving record.
• Managed time effectively during busy periods to prioritize deliveries based on urgency or importance, leading to satisfied customers.
• Maintained vehicle safety with regular inspections and necessary repairs, ensuring optimal performance on the road.
• Navigated challenging weather conditions safely while maintaining delivery deadlines, demonstrating adaptability under pressure.
• Performed thorough pre-trip inspections of the vehicle before every shift, minimizing downtime due to mechanical issues.
• Increased fuel efficiency by implementing eco-friendly driving techniques and monitoring vehicle usage.
• Organized documentation for each delivery accurately, reducing errors and potential disputes with clients later on.

• Loaded, unloaded, and moved material to and from storage and production areas.
• Consistently lifted materials weighing as much as [75 pounds.
• Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
• Reduced order processing times with streamlined picking, packing, and shipping procedures.
• Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
• Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
• Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
• Promoted a positive work environment by actively participating in team-building activities and taking initiative in group projects.

• Delivered packages to customer doorsteps and business offices.
• Ensured customer satisfaction with prompt and accurate deliveries, maintaining a professional demeanor.
• Demonstrated excellent problem-solving skills when faced with challenging circumstances without compromising the quality of work or customer satisfaction.
• Contributed to a positive work environment by supporting colleagues and fostering teamwork in meeting company objectives.
• Proactively identified potential issues affecting delivery success, taking corrective action as needed to maintain performance standards.
• Assisted with warehouse operations, including inventory management and order fulfillment tasks as needed.
• Collaborated with team members to meet tight deadlines during peak delivery periods.

• Upheld compliance with HIPAA regulations while managing confidential patient information during deliveries.
• Ensured patient confidentiality by properly handling sensitive medical documents and specimens during transport.
• Maintained a clean, organized, and safe vehicle environment to ensure the proper handling of medical supplies and equipment.
• Communicated route progress to management, noting traffic, and construction issues to avoid delays for critical deliveries.

Properly documented all specimens received using Microsoft

• Collaborated with healthcare professionals to facilitate smooth coordination of specimen pick-up and delivery processes.
• Developed strong relationships with clients by consistently delivering outstanding service and maintaining professionalism at all times.
• Strengthened client relationships by consistently meeting or exceeding delivery expectations and deadlines.
• Contributed to the overall success of the company by consistently prioritizing customer needs, maintaining a strong work ethic, and demonstrating a commitment to excellence in every aspect of the role.

• Followed safety regulations to maintain safe work environment.
• Improved package handling efficiency by implementing proper sorting and organizing techniques.
• Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
• Reduced damage rates for packages through careful handling and adherence to safety protocols.
• Removed jams and unblocked conveyor system to maintain flow of goods.
• Contributed to increased productivity by working effectively in high-pressure situations.
• Collaborated with other package handlers to provide prompt and accurate delivery of orders.
• Communicated with supervisors about delays or other issues with shipments.

• Demonstrated integrity and honesty while interacting with guests, team members and managers.
• Consistently provided friendly guest service and heartfelt hospitality.
• Greeted customers and provided excellent customer service.
• Pleasantly and courteously interacted with customers.
• Maintained high standards of customer service during high-volume, fast-paced operations.
• Built loyal clientele through friendly interactions and consistent appreciation.
• Prepared all food orders within a 2-3 minute time frame.
• Assembled food orders while maintaining appropriate portion control.
• Verified that prepared food met all standards for quality and quantity.
• Prepared a variety of foods according to customers' orders or supervisors' instructions, following approved procedures.
• Welcomed customers and helped determine their needs.

. Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently for about 3 Years

• Recipient of multiple positive reviews acknowledging dedication to excellent customer service.
• Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.
• Routinely answered customer questions regarding merchandise and pricing.
• Provided an elevated customer experience to generate a loyal clientèle.
• Asked open-ended questions to assess customer needs.
• Developed reputation as an efficient service provider with high levels of accuracy.
• Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
• Investigated and resolved customer inquiries and complaints in a timely and empathetic manner.
• Contacted customer to follow up on purchases, suggest new merchandise and inform them about promotions and upcoming events.

• Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently for 4Years
• Recipient of multiple positive reviews acknowledging dedication to excellent customer service.
• Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.
• Provided an elevated customer experience to generate a loyal clientèle.
• Asked open-ended questions to assess customer needs.
• Investigated and resolved customer inquiries and complaints in a timely and empathetic manner.
• Built long-term customer relationships and advised customers on purchases and promotions.
• Contacted customer to follow up on purchases, suggest new merchandise and inform them about promotions and upcoming events.
• Answered an average of [number] calls per day by addressing customer inquiries, solving problems and providing new product information.