Charlize Davis
Summary
Proven track record of enhancing customer satisfaction, demonstrated during tenure at Walmart through strategic problem-solving and exceptional service. Skilled in multitasking and organization, adept at fostering customer loyalty and managing financial transactions. Exhibits strong leadership qualities and attention to detail, ensuring high-quality customer interactions and operational efficiency. The ability to learn quickly.
Overview
3
3
years of professional experience
Work History
Associate
Walmart
03.2024 - Current
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Increased customer satisfaction with thorough product demonstrations and personalized advice.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Listened to customer needs and desires to identify and recommend optimal products.
- Built customer loyalty and retention by delivering excellent shopping experiences.
Sale Associate - Key Holder
Factory Connection
09.2022 - 02.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
Food Truck Server
Taquitos El Guero
06.2022 - 08.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Bussed and reset tables to keep dining room and work areas clean.
Education
High School Diploma -
Hull - Daisetta High School
Hull Daisetta, Tx05-2022
Skills
- Customer service
- Time management
- Attention to detail
- Cash handling
- Leadership qualities
- Customer interaction
- Decision-making
- Flexible schedule
- Sales techniques
- Multitasking and organization
Timeline
Associate
Walmart
03.2024 - Current
Sale Associate - Key Holder
Factory Connection
09.2022 - 02.2024
Food Truck Server
Taquitos El Guero
06.2022 - 08.2022
High School Diploma -
Hull - Daisetta High School
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