Charlize Liegh Francine Ordanza

Resourceful Customer Experience Captain and currently studying Hospitality Management and Tourism and proven industry expertise. Delivered superb customer service for national company and earned recognition for quality of work. Excellent communications skills and outgoing personality leading to exceptional results. Knowledgeable and dedicated customer service professional with extensive experience in hospitality industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses. Diligent customer service professional successful at satisfying different types of customers with creative and knowledgeable solutions. Leads teams of customer service-focused professionals to improve customer ratings, reduce complaints and increase business. Guest-oriented offering almost a year of experience in hospitality and tourism. Self-starter with strong record of providing valuable service to clients and tourists. Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication.