Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Charlotte Adams

Tampa,FL

Summary

Community Association Manager at Greenacre Properties Inc., excelling in the skills needed to ensure a peaceful, safe community. Personable individual boosting a career involved in administering policies and procedures, overseeing personnel, and getting tasks done on time. Proven track record in facilitating smooth voting processes and maintaining compliance with deed restrictions. Known for working well with all personalities, while promoting a positive outlook for both employees and residents. Looking to tackle new challenges with a community that appreciates a hard-working and dedicated CAM.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Community Association Manager

Greenacre Properties, Inc.
Tampa, FL
04.2008 - Current
  • Attend Board meetings and serve as the substitute lead manager
  • I attended all monthly voting members' meetings

Keep track of the members in the attendance log.

Take the meeting minutes.

Substitute as lead manager.

  • Attended the Annual Voting Members' Elections

Update the neighborhood owners' list.

Updates all the voting ballots.

Submit requests for candidates.

Prepares calendars of meeting dates and times.

Tallies all votes and communicates with all the voting members.

  • Oversees the Fining Committee's monthly meetings

Ensure all committee members receive the fine packets.

Set up Zoom meetings.

Prepare the fining files and upload them to Dropbox.

Takes the motions at the meeting, then prepares the minutes.

Prepares the letters to be sent out for each of the fining files.

  • Oversees the Modification/Architectural Committee.

Ensure the modification request has all the correct documents.

Attend all modification meetings, and take the minutes of the meetings.

Works closely with the CDD/Sub-Association for requests that were submitted.

Preview all modifications to ensure complete applications are ready for communication.

Update the biweekly logs, and then send all the information out to the committee.

Upload all letters to Vantaca.

  • Deed Restrictions

Performing neighborhood deed restriction inspections 3 to 4 times a week, using the Vantaca program.

Print and mail all letters via regular and certified mail.

  • Payroll

Responsible for facilitating and processing all payroll for all employees.

  • Facility Inspections

Performing inspections of the Association's pool and tennis facilities for any maintenance needs.

  • Maintain the Association Website

Update the committee's VM contact information.

Update/upload association minutes for meetings.

  • Invoice Processing

As invoices come in, stamp them and give them to the Senior Manager for coding. Then scan and email it to the accounting department.

VISA statements: match credit card receipts to each of the manager's statements. Prepare a cover sheet listing each receipt date, where purchased, and amount. Tally to ensure it matches the invoice total. Give it to the Senior Manager to code. Then, scan and email it to accounting.

Investigate any invoices that appear to be delinquent in payment.

  • Posting Meetings

Update all association meeting dates and times on the four marquees, WOW, and the website.

  • Resident Communications

Respond to resident emails and calls in a timely fashion. Record violation communications from residents on the portal.

Education

High School Diploma -

Robinson High School
Tampa, FL
06-1984

Skills

  • Community engagement
  • Meeting facilitation
  • Record keeping
  • Voting process management
  • Committee oversight
  • Deed restriction inspection
  • Membership tracking
  • Facility maintenance
  • Policy enforcement
  • Payroll administration
  • Verbal and written communication
  • Conflict handling
  • Customer service
  • Daily operations management
  • Staff management
  • Administrative support
  • Problem-solving

Certification

  • CAM Community Association Manager

Timeline

Community Association Manager

Greenacre Properties, Inc.
04.2008 - Current

High School Diploma -

Robinson High School