Charlotte Baker
Spanish Fort
Summary
Dynamic sales professional with a proven track record at Acme Brick, excelling in customer relationship management and lead generation. Adept at utilizing CRM software to drive sales strategy and enhance client satisfaction. Recognized for cultivating strong partnerships and delivering tailored solutions that meet diverse client needs.
Overview
25
25
years of professional experience
Work History
Inside Sales Representative
Acme Brick
Loxley
03.2019 - 01.2025
- Cultivated relationships with key customers to drive loyalty and enhance satisfaction.
- Conducted research on customer needs to identify new business opportunities.
- Proactively followed up on pending orders and inquiries to ensure timely resolutions.
- Collaborated with DR Horton to fulfill sales orders while maintaining strong partnerships.
Administrative Assistant
DESHAZO
Mobile, AL
01.2015 - 05.2018
- Coordinated mailings by sorting and preparing packages for courier or postal service.
- Compiled data from multiple sources into organized reports for management review.
- Handled confidential documents in an organized fashion according to established protocol.
Substitute Teacher, K-12
Jackpot Combined Schools
Jackpot
05.2005 - 05.2009
- Adapted lesson plans to accommodate individual student needs.
- Assisted in classroom instruction while delivering tailored support.
- Guided struggling learners through alternative instructional methods.
- Modified teaching strategies based on unique student requirements.
Catering Sales Manager
Fiesta Inn Resort
Tempe
06.2001 - 04.2004
- Cultivated strong client relationships by delivering exceptional customer service.
- Ensured compliance with health regulations for food preparation and handling at catered events.
- Collaborated with chefs to design innovative menus that adhered to client budgets.
- Prepared comprehensive proposals detailing menu selections, costs, and delivery schedules.
Restaurant Manager
Hilton Hotels Corporation
Phoenix
01.2000 - 06.2001
- Oversaw daily restaurant operations, optimizing scheduling, budgeting, and inventory control.
- Supervised staff training in customer service, food handling, and safety protocols.
- Regularly inspected dining areas to ensure cleanliness and compliance with safety standards.
- Developed and implemented strategies to enhance operational efficiency and boost customer satisfaction.
Education
18 Month Management Internship Hilton Hotels Worldwide Corp. - Hotel Management
Management Internship, USA
Phoenix, AZ12-1999
Bachelor of Arts - Hotel Management
University of Canberra
Canberra, Australia04-1997
Skills
- Customer relationship management
- Sales strategy
- Lead generation
- Sales forecasting
- CRM software proficiency
- Data analysis skills
- JDE software expertise
Timeline
Inside Sales Representative
Acme Brick
03.2019 - 01.2025
Administrative Assistant
DESHAZO
01.2015 - 05.2018
Substitute Teacher, K-12
Jackpot Combined Schools
05.2005 - 05.2009
Catering Sales Manager
Fiesta Inn Resort
06.2001 - 04.2004
Restaurant Manager
Hilton Hotels Corporation
01.2000 - 06.2001
18 Month Management Internship Hilton Hotels Worldwide Corp. - Hotel Management
Management Internship, USA
Bachelor of Arts - Hotel Management
University of Canberra
Similar Profiles
Modesto OliveraModesto Olivera
Machine Operator at Acme BrickMachine Operator at Acme Brick
Heather PiersonHeather Pierson
Office Coordinator / Dispatcher at Acme BrickOffice Coordinator / Dispatcher at Acme Brick
Graham MillerGraham Miller
Grinding Operator at Acme BrickGrinding Operator at Acme Brick
Tommy RacineTommy Racine
General Manager at Waffle HouseGeneral Manager at Waffle House
Carman LynnCarman Lynn
Teacher at Tiny Toros AcademyTeacher at Tiny Toros Academy