Charlotte Bayne
Walton Historical Society
ONEONTA,NY
3
years of professional experience
Driven by positive customer interactions by the use of strong customer service skills. Proven ability to engage visitors and enhance community awareness through effective promotional strategies. Detail-oriented individual with experience in different technologies such as Excel, Social Media, and Website building.
Work History
Volunteer
2 Months- Conducted guided tours, enhancing visitor experience by sharing insights on society's exhibits.
- Developed promotional materials, increasing community engagement and awareness of events.
- Managed inventory of artifacts, ensuring preservation and accurate documentation.
Shift Leader
3 Years 3 Months- Supervised daily operations to deliver efficient service at the ice cream shop.
- Trained and mentored new staff on customer service and product knowledge to foster a knowledgeable team.
- Resolved customer complaints and provided solutions to improve customer satisfaction.
- Managed inventory levels and ordered supplies to maintain stock availability.
- Maintained cleanliness and organization of work areas for safety compliance.
Education
Bachelor of Science - Fashion Merchandising
Skills
Inventory management
Customer service
Visual merchandising
Time management
Social media management
Computer skills
Team collaboration
Timeline
Volunteer
Walton Historical Society
05.2026 - 07.2026Read More
Shift Leader
Daisy Queens Ice Cream
04.2023 - 07.2026Read More
SUNY Oneonta
Bachelor of Science from Fashion Merchandising
Read More