Responsible Accountant proficient in customer service skills and computer skills. An experienced team player with strong accounting skills. In-depth knowledge of accounting regulations and standards. Demonstrates the ability to proactively work independently to provide and lead exceptional performance within a team environment. Passionate and motivated, with a drive for excellence, 18 years of accounting experience.
Work History
Lead Travel Accountant
Florida Agricultural and Mechanical University
11.2021 - 09.2024
Process Faculty/Staff Travel Cash Advances, Expense report payment Auditor and Approver, Date stamp and label travel invoices, Book and purchase airfare for Staff and Students, Process payments for lodging, Process payments for Vendor Registrations, Process manual travel authorizations and expense reports, Assign manual travel authorizations numbers to Complimentary Forms, Group Rosters, Foreign travel, Reconciliation of cash advance checks, Reconciliation of p-card airfare statement, Outstanding Travel authorization queries for reconciliation, Outstanding Expense report queries for reconciliation, Outstanding Cash advance queries for reconciliation, Respond to emails and voicemails relating to travel, Host monthly Travel Training for Travel Representatives and Travel Approvers, Assist the Travel Team with their daily travel process and Traveler's questions and system problems, Assist Accountspayable in processing invoices during year-end.
Contractor
ACT Advanced Call Center Technologies
10.2020 - 11.2021
Researched and resolved customer fraud claims and disputes for debit card transactions, Investigate and decision daily incoming claims using multiple systems, Research and process cash and check ATM dispute claims.
Accountant I
Department of Children and Families
03.2008 - 10.2020
Independently audit and manage the volume and workflow of travel reimbursements submitted for payment from all travelers and departments, Verify and ensure that documentation requirements have been met and required supporting documentation is present to support the travel reimbursement, and expenses are charged to the correct account codes, Audit travel vouchers in a timely manner in compliance with the Florida Statue, Knowledgeable of the FLAIR accounting system, Verify travelers and vendors files, Budget Entities for approved General Revenue funding, and Payroll look-up, Data Entry processing of the travel reimbursements, Correspond with the travelers and departments to provide documentation or help assist them with information needed for completion of the reimbursement, Research payment inquiries and travel discrepancies in a timely manner, Help assist my team with any travel issues when needed, Process Travel Vouchers in STMS (Statewide Travel Management System), Assisted the Special Payments Unit when their Unit is out of compliance, Processed phone bill invoices, light bill invoices, TES Invoices, CCDA Invoices, HCDA Invoices, and Journal Transfer payments, Assemble MFMP (My Florida Market Place) vouchers.
Store Manager
Advance America
12.2002 - 02.2008
Delivered excellent customer service by greeting and assisting each customer, Interviewed job candidates and made staffing decisions, Addressed customer inquiries and resolved complaints, Counted cash drawers and made bank deposits, Managed staff of 2 customer service representatives and 1 assistant manager, Assigned employees to specific duties to best meet the needs of the store, Processed customer advance loan payments, and issued checks, Store marketing and recruiting, Opening and closing of the store.
Education
High School Diploma -
Jefferson County High School
Monticello, FL
05.2000
Skills
Good Customer Service
Time Management
Detailed-oriented
Knowledge of Excel and Microsoft Word
Work well in a team environment, as well as independently
Complex Problem Solving
Timeline
Lead Travel Accountant
Florida Agricultural and Mechanical University
11.2021 - 09.2024
Contractor
ACT Advanced Call Center Technologies
10.2020 - 11.2021
Accountant I
Department of Children and Families
03.2008 - 10.2020
Store Manager
Advance America
12.2002 - 02.2008
High School Diploma -
Jefferson County High School
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