Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Timeline
Generic

Mersades Scott

Pearl,Mississippi

Summary

Distinguished in delivering exceptional customer service and maintaining vehicle integrity, my tenure at Werner Enterprises showcases a proven track record in freight bill reconciliation and problem-solving. Leveraging verbal communication and critical thinking, I've consistently enhanced safety standards and client satisfaction, achieving a notable increase in on-time deliveries without compromising cargo security. Hardworking individual with extensive background operating heavy duty machinery on diverse range of construction sites and projects. Proactive team player troubleshoots issues with machinery and equipment to promote longevity of use and precisely manipulates controls and levers to navigate and operate machinery. Committed to maintaining service standards. Versatile worker highly skilled in planning routes and transportation logistics to achieve strict delivery timeframes and maintain customer service and satisfaction benchmarks. In-depth knowledge of specialized transportation equipment.

Overview

7
7
years of professional experience

Work History

Hospital Sitter

Forrest General Hospital
08.2023 - 01.2024
  • Demonstrated empathy and kindness to display positive character traits.
  • Employed positive reinforcement methods to encourage good behavior.
  • Managed challenging behaviors through positive reinforcement strategies and clear expectations for appropriate conduct.

Personal Care Assistant

Scott's Private Sitting
01.2018 - 06.2023
  • Assisted patients with daily living activities, promoting independence and wellbeing.
  • Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
  • Improved patient comfort by providing compassionate and attentive care.
  • Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.
  • Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
  • Facilitated meal planning, preparation, feeding assistance as needed while adhering to specific dietary restrictions or requirements.

Truck Driver Class A Over the Road

Werner Enterprises
07.2022 - 12.2022
  • Operated with safety and skill to avoid accidents and delays.
  • Increased safety standards by conducting thorough pre-and post-trip inspections of the truck and trailer.
  • Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Successfully navigated challenging weather conditions in order to maintain on-time delivery rates without compromising safety or cargo integrity.
  • Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.

Home Health Aide

Comfort Keepers Home Care
02.2022 - 05.2022
  • Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
  • Maintained a clean and safe home environment for patients, reducing falls and accidents.
  • Assisted clients with daily living activities, enhancing their independence and quality of life.
  • Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.

Personal Care Assistant

Claiborne Senior Living
06.2021 - 01.2022
  • Empowered clients by providing education on self-care strategies and encouraging them to take an active role in their own health management.
  • Provided respite care for families, allowing them the opportunity to recharge while ensuring their loved one received consistent quality care.
  • Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
  • Entertained, conversed, and read aloud to keep patients mentally alert.
  • Entrusted to handle confidential and sensitive situations in professional matter.
  • Completed regular check-ins and progress report for each client.

Daycare Assistant

M&M Learning Factory
05.2021 - 06.2021
  • Maintained clean, neat and hazard-free areas to protect kids, personnel and families.
  • Assisted in maintaining a safe and healthy environment, ensuring cleanliness and proper supervision of children.
  • Provided lunchtime assistance to monitor children, assist with eating and serve food.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Summer job before college started.

Chip Hauler Truck Driver

Scott Evans LLC
02.2024 - Current
  • Maintained detailed records of all completed jobs, including mileage, materials hauled, and delivery locations.
  • Developed strong relationships with clients by providing reliable service that consistently met their needs.
  • Represented company using professional demeanor in interactions.
  • Completed [Number] hauling route assignments per week.

Personal Care Assistant

First Light Home Care
09.2020 - 05.2021
  • Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
  • Developed strong relationships with patients'' families to provide updates on progress and address concerns collaboratively.
  • Managed challenging behaviors in dementia patients using de-escalation techniques, creating a calm atmosphere within the care setting.
  • Helped patients maintain healthy skin by checking wounds, assessing integrity, and bathing bedbound individuals.
  • Monitored vital signs and reported changes in patient condition to medical professionals promptly.
  • Prevented bedsores through regular repositioning and skin assessments of at-risk patients.

Cashier/Customer Service Representative

Dollar General
05.2018 - 09.2020
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.

Education

No Degree - Criminal Justice

William Carey University
Hattiesburg, MS
05.2021

High School Diploma -

Hattiesburg High School
Hattiesburg, MS
05.2017

Skills

  • Freight Bill Reconciliation
  • Vehicle maintenance and inspection
  • Vehicle maintenance knowledge
  • Verbal and written communication
  • Customer Service
  • Problem-solving abilities
  • Active Listening
  • Critical Thinking
  • Grooming assistance
  • Emotional Support
  • Personal Hygiene Assistance
  • Housekeeping tasks

Affiliations

  • American Legion Auxiliary

Languages

Spanish
Limited Working

Timeline

Chip Hauler Truck Driver

Scott Evans LLC
02.2024 - Current

Hospital Sitter

Forrest General Hospital
08.2023 - 01.2024

Truck Driver Class A Over the Road

Werner Enterprises
07.2022 - 12.2022

Home Health Aide

Comfort Keepers Home Care
02.2022 - 05.2022

Personal Care Assistant

Claiborne Senior Living
06.2021 - 01.2022

Daycare Assistant

M&M Learning Factory
05.2021 - 06.2021

Personal Care Assistant

First Light Home Care
09.2020 - 05.2021

Cashier/Customer Service Representative

Dollar General
05.2018 - 09.2020

Personal Care Assistant

Scott's Private Sitting
01.2018 - 06.2023

No Degree - Criminal Justice

William Carey University

High School Diploma -

Hattiesburg High School
Mersades Scott