Open To Work
Charlotte Buchanan
PeopleReady Skilled Trades
RENO,NV
Work Preference
Job Search Status:
Open to work
Desired start date:
Immediately
Desired Job Title
Labor/Bathroom AttendantDeli ClerkSecond Assistant ManagerCashier
Work Type
Full Time
Location Preference
On-Site
Location:
RENO, NV, US
Open to relocation:
Yes
Important To Me
Work-life balanceFlexible work hoursPaid time offHealthcare benefitsPaid sick leave401k match
1
Certification
18
years of professional experience
Customer Service Professional focused on enhancing guest experiences through attention to detail and effective communication. Delivered operational efficiency and guest satisfaction by leveraging strong multitasking abilities and a commitment to cleanliness. Built strong customer relationships and maintained high satisfaction levels through effective issue resolution and empathetic interactions.
Work History
Labor/Bathroom Attendant
2 Months- Maintained cleanliness and organization of restroom facilities to ensure a hygienic environment.
- Monitored and replenished supplies, including soap, towels, and toilet paper for guest convenience.
- Implemented safety protocols to minimize hazards and ensure compliance with health regulations.
- Assisted patrons with inquiries to enhance overall customer satisfaction and experience.
- Conducted regular inspections of restrooms to identify maintenance needs and report issues promptly.
- Collaborated with facility management to coordinate cleaning schedules and maintain operational efficiency.
- Contributed to the overall atmosphere of the venue by providing courteous and respectful interactions with all patrons.
- Fostered a positive work culture among team members by displaying strong communication skills and willingness to support others when needed.
- Implemented proactive measures to prevent bathroom vandalism and misuse by closely monitoring facilities during peak hours.
- Provided immediate response to emergency situations within the restroom area, following proper protocols to ensure guest safety and wellbeing.
- Utilized strong organizational skills, ensuring all supplies were consistently replenished and readily available for guest use.
- Cleaned spills and removed waste or debris.
- Changed and replenished paper towels and soap.
- Communicated with guests by greeting and answering questions.
- Recognized and reacted to safety concerns.
- Facilitated smooth traffic flow in busy restrooms during high-volume events or peak hours, directing guests to available stalls or urinals efficiently.
- Ensured guest safety by routinely inspecting facilities for potential hazards and addressing concerns promptly.
- Enhanced customer satisfaction by maintaining a clean and well-stocked bathroom environment.
- Promoted a welcoming environment for all visitors through attentive care and professional demeanor at all times.
- Demonstrated strong multitasking abilities by managing multiple tasks simultaneously while maintaining exceptional service quality.
- Contributed to a positive establishment reputation by consistently delivering exceptional service and upholding cleanliness standards.
- Upheld strict confidentiality regarding sensitive information encountered during daily interactions with guests, preserving privacy at all times.
- Greeted customers and offered them assistance.
- Received positive feedback from patrons on numerous occasions, reflecting a high level of dedication to providing exceptional service in the restroom environment.
Deli Clerk
4 Years 10 Months- Operated slicing equipment and scales accurately for meat and cheese preparation.
- Maintained cleanliness and organization of deli display cases to ensure product quality.
- Collaborated with team members to restock inventory and manage product rotation effectively.
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Trained new employees on food safety standards and customer service procedures.
- Greeted customers at counter to fulfill requests and answer questions.
- Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
- Provided an enjoyable shopping experience for customers by engaging in friendly conversations while efficiently preparing their orders.
- Developed strong rapport with customers by offering personalized service, answering questions, and making recommendations based on preferences.
- Assisted in training new employees on proper deli procedures, ensuring consistent quality across the team.
- Increased customer satisfaction by providing exceptional service and maintaining a clean, organized deli counter.
- Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.
- Built trust with customers through meticulous attention to detail in fulfilling special orders and dietary restrictions.
- Ensured optimal product quality with regular temperature checks on refrigeration units and promptly reporting any issues.
- Delivered exemplary customer service to guests, even in peak business periods to promote retention.
- Offered product samples to customers, generating additional sales through taste-testing.
- Exceeded customer expectations by going above and beyond to accommodate unique requests or last-minute changes to orders.
- Listened to customer requests and suggested additional menu items as appropriate to upsell products.
- Kept up-to-date with latest food safety regulations, applying new standards to daily operations.
- Conducted regular price checks to stay competitive, adjusting as necessary to meet market demands.
- Maintained cleanliness and organization in deli area, ensuring a welcoming environment for customers.
- Responded to customer inquiries and complaints with professionalism, restoring satisfaction swiftly.
- Offered samples of new products to customers, directly contributing to higher product visibility and sales.
- Trained new deli clerks, enhancing team's efficiency and service quality.
- Managed deli equipment maintenance, ensuring all machines operated safely and efficiently.
- Engaged with customers to receive feedback on deli offerings, using insights to make targeted improvements.
- Enhanced customer experience by efficiently slicing, weighing, and packaging a variety of deli products.
- Streamlined order processing to minimize wait times, enhancing overall customer satisfaction.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Replenished serving stations with fresh food and cleaned up spills.
- Prepared recipe ingredients by washing, peeling, cutting, and measuring.
Second Assistant Manager
10 Years 4 Months- Coordinated staff schedules to optimize resource allocation and maintain service quality.
- Implemented training programs for new employees, enhancing team performance and productivity.
- Monitored inventory levels, facilitating efficient supply chain management and reducing shortages.
- Assisted in daily operational oversight, ensuring compliance with organizational policies and procedures.
- Developed strategies to improve customer satisfaction, fostering a positive relationship with community members.
- Supported store manager in training new employees, fostering a positive work environment for team development.
- Implemented safety protocols within the workplace, resulting in fewer accidents and increased employee awareness.
- Provided exceptional customer service through active listening, understanding individual needs, and offering appropriate solutions or recommendations in line with company policies.
- Improved employee productivity by providing ongoing feedback and performance evaluations, identifying areas for growth and improvement.
- Ensured compliance with company policies and regulations at all times while adhering to local, state, and federal guidelines.
- Assisted with inventory management, maintaining accurate records and ensuring timely replenishment of stock levels.
- Managed financial transactions and reduced discrepancies through regular audits of cash registers and daily reports.
- Maintained visual merchandising standards to create an appealing shopping experience for customers.
- Increased customer satisfaction by addressing and resolving customer complaints in a timely manner.
- Assisted upper management in achieving sales targets through consistent monitoring of sales performance metrics.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Generated repeat business through exceptional customer service.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Education
High School Diploma
Skills
Facility cleanliness
Stress management
Restroom hygiene
Customer satisfaction
Guest relations
Multitasking
Cleaning sanitation
Dependability
Reliability
Effective communication
Stress tolerance
Building relationships
Restroom upkeep
Conflict resolution
Client confidentiality
Professionalism
Self motivation
Client discretion
Certification
OSHA 10
Timeline
Labor/Bathroom Attendant
PeopleReady Skilled Trades
04.2026 - 06.2026Read More
Deli Clerk
Smiths Food And Drug
06.2021 - 04.2026Read More
Second Assistant Manager
Reno/Sparks Indian Colony
06.2008 - 10.2018Read More
Junipero Serra High School
High School Diploma
Read More