Charlotte Burnett
Salt Lake City
Summary
I am dedicated to delivering exceptional service and ensuring positive experiences for all clients. Developed strong customer service and communication skills in fast-paced hospitality environment. Demonstrates ability to handle many tasks and resolve issues efficiently. Seeking to transition into new field, offering strong interpersonal skills and genuine interest in hospitality, eager to learn and grow in this environment.
Overview
2026
2026
years of professional experience
Work History
Assistant Event Coordinator
Rose + Oak Events
- Collaborated with team members to brainstorm creative event themes and concepts.
- Assisted Event Coordinator in creating detailed timelines for each phase of an event project, ensuring timely completion of all tasks.
- Maintained professional and organized appearance at all events, representing the company in a positive light to clients and attendees.
- Cultivated strong relationships with clients through regular communication updates on event progress, fostering client trust and repeat business opportunities.
Guest Experience Host
Fleming's Prime Steakhouse & Wine Bar
08.2025 - Current
- Delivered exceptional guest service to enhance overall dining experience.
- Managed reservations and seating arrangements to optimize table turnover.
- Handled guest inquiries and resolved issues promptly for satisfaction retention.
- Assisted in event planning, ensuring memorable and enjoyable guest experiences.
Shift Leader - Front of The House
Schooners Patio Grille
09.2023 - 07.2025
- Resolved customer complaints promptly, enhancing overall satisfaction and experience.
- Collaborated with kitchen staff to streamline communication between front-of-house and back-of-house operations
- Fostered positive work environment, leading to higher employee morale and reduced turnover.
Sales Associate
Hollister.Co
10.2022 - 02.2023
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained visual merchandising standards to ensure an appealing store environment.
- Collaborated with team members to achieve daily sales targets and improve performance.
- Adapted quickly to changing merchandise and promotional displays, ensuring adherence to brand standards.
Education
Business Administration And Management
University of Utah
Salt Lake City, UTAssociate of Science - Buisness Administration
College of The Canyons
Valencia, California, CA05.2025
Skills
- Leadership qualities
- Customer service
- Adaptability and flexibility
- Strong work ethic
Timeline
Guest Experience Host
Fleming's Prime Steakhouse & Wine Bar
08.2025 - Current
Shift Leader - Front of The House
Schooners Patio Grille
09.2023 - 07.2025
Sales Associate
Hollister.Co
10.2022 - 02.2023
Assistant Event Coordinator
Rose + Oak Events
Business Administration And Management
University of Utah
Associate of Science - Buisness Administration
College of The Canyons