Charlotte Burwell
Training Manager
Tuscaloosa,AL
Summary
Detailed-orientated, organized,knowledgeable, honest, team player committed to protecting the community and maintain law and order. Well-versed in conflict resolution, community policing, interrogation and investigations. Dutiful and diligent individual with solid history of achievement in leadership with the willingness for continual learning.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Detention Deputy
Tuscaloosa County Sheriff S Office
01.2022 - Current
- Established positive working relationships and maintained boundaries with resident offenders.
- Prepared reports to document incidents and violations.
- Investigated and responded to incidents of inmate misconduct.
- Documented inmate behavior and activities in logbooks.
- Maintained safety and security of Tuscaloosa County Jail, it's prisoners and facility.
- Processed prisoners through appropriate identification and documentation processes as part of facility booking procedures.
- Enforced rules and regulations to maintain order among inmates.
- Inspected jail conditions and took action to rectify problems in order to meet state and federal regulations for health and safety.
- Built solid relationships with staff and residents to keep institution safe and secure.
- Responded to emergency situations and de-escalated hostile confrontations.
- Conducted physical searches of prisoners and premises in search of weapons and contraband.
- Regularly conducted security and sanitation checks.
- Wrote daily reports and maintained logs of inmate activities and behaviors.
- Responded to inquiries from inmates and other members of public.
- Responded promptly to emergency situations and provided aid.
- Took custody of prisoners from arresting officers to begin processing into detention facility.
- Processed inmates by taking photographs and fingerprints.
- Coordinated with other law enforcement personnel to exchange information.
- Conducted security checks of inmates and living areas.
- Processed visitors and attorneys arriving to see prisoners.
- Assisted in intake and release of inmates.
- Created and maintained positive relationships with inmates to build rapport and trust.
- Interviewed inmates to obtain information and evidence.
Security Officer
Tiffin Motorhomes Inc.
12.2019 - 11.2021
- Regulated vehicle and pedestrian traffic onto building grounds.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Inspected and adjusted security systems, equipment and machinery to maximize coverage of parking lots and building interior and exterior.
- Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
- Monitored CCTV cameras and alarm systems for security breaches.
- Conducted regular patrols of key areas to spot and control security concerns.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
- Investigated suspicious activities and persons to maintain security of premises.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Conducted training sessions for new security personnel to facilitate compliance with security protocols.
- Wrote detailed reports of all security breaches and investigations.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
Child Abuse Investigator
State Of Alabama Department Of Human Resources
06.2017 - 11.2019
- Developed and implemented strategies to reduce and prevent family conflict.
- Used interactive visuals and static worksheets to teach each student algebra and writing techniques.
- Introduced students to concepts in algebra and reading to encourage recall of educational content.
- Intervened in crisis situations and counseled children experiencing emergencies and disruptive incidents.
- Completed comprehensive assessments of families to identify needs and develop treatment plans.
- Documented data and completed accurate updates to case records.
- Developed and implemented programs to support children's mental health and well-being.
- Worked with educational team to develop Individual Education Plans (IEPs) for students.
- Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
- Implemented research-based interventions and strategies to support positive behavior and social-emotional development.
- Conducted outreach to families and other community partners to identify ways to address social, emotional and behavioral needs.
- Arranged medical and psychiatric tests to identify difficulties and indicate potential remedial approaches.
- Maintained detailed case histories, metrics and reports to meet strict standards.
- Assisted families in navigating the social services system, including applying for benefits, accessing resources and connecting with other family support services.
- Collaborated with school personnel, parents and mental health providers to maintain comprehensive and integrated approach to student services.
- Facilitated family meetings to ensure communication and collaboration between family members.
- Contributed to court proceedings, advocating for family's best interests and recommending balanced solutions.
- Facilitated family meetings and training to address specific needs such as grief and loss, anger management and social skills.
Victim Court Advocate
Safeplace
03.2015 - 06.2017
- Participated in interdisciplinary team meetings to coordinate care for clients.
- Supported victims, family members and witnesses through law enforcement, healthcare and social services.
- Established treatment plans with short- and long-term goals.
- Provided crisis counseling and intervention services to clients in emergency situations.
- Monitored clients' progress to adjust treatment plans accordingly.
- Educated clients and families on mental health, wellness and recovery topics.
- Coordinated individual and group counseling to meet victim service standards.
- Conducted home visits to assess clients' home environment and provide support.
- Developed and maintained strong relationships with community resources for successful referrals.
- Constructed referral list of agencies and community resources for victims' to provide aftercare services.
- Developed and implemented individualized treatment plans for clients.
- Administered assessments to identify clients' needs and establish treatment plans.
- Collected statistical data and updated documentation to maintain client records.
- Provided comprehensive assessment, goal setting and service plans.
- Attended interagency meetings and networked to create community partnerships.
- Assisted clients in identifying community resources and connecting with appropriate services.
- Developed safety plans to meet victims' assessment of need.
- Implemented community outreach programs to promote mental health awareness.
- Documented client progress and activities in accordance with agency policies and procedures.
- Utilized evidence-based practices to provide effective interventions for clients.
- Assisted clients in developing and setting realistic goals to promote positive change.
- Spearheaded awareness through public speaking to community and business groups.
- Devised and implemented community-based programs to promote mental health awareness.
- Accompanied clients to court to clarify processes and procedures.
- Participated in professional development and training opportunities to enhance clinical skills.
- Liaised with members of justice system on behalf of client.
- Facilitated group therapy sessions to help clients develop coping skills and improve communication.
- Collaborated with other professionals to plan and coordinate care for clients.
- Assisted clients in identifying community resources and connecting with appropriate services.
- Facilitated psychoeducational classes to help clients develop life skills.
- Facilitated peer support groups to help clients connect with others.
Municipal Court Security Officer
City Of Tuscaloosa
02.2010 - 05.2014
- Trained in firearms, self-defense tactics, community relations, conflict resolution, crime scene investigations, interviewing victims and criminals, report writing, statical data collection, court proceedings and testifying, arrests, interpersonal skills, communication, emergency procedures and response.
- Built excellent rapport and working relationship with community to build trust and improve upon communication.
- Utilized clear communication and interpersonal skills to build relationships with citizens.
- Thoroughly analyzed criminal information and processed crime scenes.
- Identified, pursued and arrested suspects and perpetrators of criminal acts.
- Provided testimony in court proceedings.
- Performed rescue functions at accidents, emergencies and disasters by directing traffic and administering emergency medical aid.
- Rendered aid to accident victims and other persons requiring first aid for physical injuries.
- Obtained information from arrested subjects to conduct debriefings.
- Checked vehicle equipment for proper functioning prior to use.
- Handled citation and traffic violation paperwork.
- Recorded facts to prepare reports documenting incidents and activities.
- Monitored crowded public areas and events to mitigate risk and promote safety.
- Responded to emergency calls to provide assistance to citizens in need.
- Monitored traffic violations, issuing citations as necessary.
- Assisted in special investigations and crime prevention programs.
- Conducted searches of individuals, vehicles and premises.
- Participated in continuous firearms proficiency, defensive driving and arrest technique training.
- Monitored criminal activity in community to identify suspicious activity.
- Reduced process inaccuracies while investigating crimes and assisting district attorney prosecution cases.
- Screened individuals and prevented passage of prohibited articles into restricted areas.
- Reported suspicious activities and persons to deter and prevent criminal actions, vandalism and misconduct to allow businesses to conduct operations in a safe environment.
- Patrolled facilities and property and monitoring surveillance feeds.
- Checked and verified photo identification prior to granting facility access.
- Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Conducted regular patrols of key areas to spot and control security concerns.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Investigated suspicious activities and persons to maintain security of premises.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Enforced State and City Ordinances and Policies and removed violators or unauthorized individuals from premises to maintain safe environment.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
- Patrolled and monitored premises in company vehicle, and by foot.
- Maintained courtroom facilities, evidence and calendars.
- Maintained order in courtroom during trial and guarded jury from outside contact.
- Used non-lethal techniques such as stun cuffs on prisoners.
- Applied effective time management techniques to meet tight deadlines.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Developed strong communication and organizational skills through working on group projects.
- Worked flexible hours across night, weekend and holiday shifts.
- Gained extensive knowledge in data entry, analysis and reporting.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Excellent communication skills, both verbal and written.
Police Patrol Officer
City Of Birmingham Police Department
04.2008 - 02.2010
- Reduced process inaccuracies while investigating crimes and assisting district attorney prosecution cases.
- Led teams by example, consistently demonstrating correct behaviors and enforcing policies and procedures.
- Performed rescue functions at accidents, emergencies and disasters by directing traffic and administering emergency medical aid.
- Responded to emergency calls to provide assistance to citizens in need.
- Maintained positive community relations through active communication at crime scenes and assistance with programs such as mentoring underprivileged kids and teaching at Citizen's Police Academy events.
- Assisted in special investigations and crime prevention programs.
- Conveyed important information at start of each shift such as areas of focus and persons of interest in local areas.
- Obtained information from arrested subjects to conduct debriefings.
- Monitored criminal activity in community to identify suspicious activity.
- Issued warnings and citations for traffic violations.
- Built excellent rapport and working relationship with community to build trust and improve upon communication.
- Issued traffic citations and electronic tickets for violations of traffic laws.
- Enforced traffic laws and ordinances through visual observation and radar speed detection.
- Secured crime scenes, gathered evidence, and questioned witnesses.
- Answered emergency calls for help from citizens and business owners.
- Gathered necessary information for court appearances and testified as witness under oath in court.
- Apprehended offenders and conducted interviews and interrogations.
- Conducted preliminary investigations at scenes of major crimes.
- Talked regularly with citizens to establish rapport and become familiar presence in area.
- Conducted witness interviews and gathered details regarding incidents to determine best course of action.
- Patrolled assigned areas to prevent and detect roadway crimes.
- Investigated and reported crimes, accidents, offenses, and damage to property.
- Patrolled assigned areas to check homes, businesses, and public roads for signs of disturbance.
- Apprehended suspects, read Miranda Rights, and transported offenders to jail.
- Supervised crowds at busy events to prevent injuries and property destruction.
- Provided testimony in court proceedings.
- Rendered aid to accident victims and other persons requiring first aid for physical injuries.
- Responded to emergency calls and provided appropriate support.
- Conducted searches of individuals, vehicles and premises.
- Identified, pursued and arrested suspects and perpetrators of criminal acts.
- Commanded on-scene tactical teams during critical incidents.
- Monitored crowded public areas and events to mitigate risk and promote safety.
- Developed and implemented strategies to improve patrol operations.
- Monitored traffic violations, issuing citations as necessary.
- Utilized clear communication and interpersonal skills to build relationships with citizens.
- Participated in continuous firearms proficiency, defensive driving and arrest technique training.
- Gave presentations at community groups and public events highlighting work of police officers and special teams.
- Assessed and managed potential risks and hazardous situations.
- Thoroughly analyzed criminal information and processed crime scenes.
- Investigated allegations of employee misconduct, reported findings and coordinated warranted disciplinary actions.
Education
Bachelor of Science - Criminal Justice
Virginia College - Birmingham
Birmingham, ALBachelor of Science - Criminal Justice And Law
The University of Alabama
Tuscaloosa, AL05.2012
Skills
- Report Writing
- Conflict Resolution
- Critical Thinking
- Crisis Intervention
- Records Maintenance
- Active Listening
- Evidence Collection Protocols
- Criminal Law Knowledge
- Tactical Deployment
- Criminal Investigations
- Investigation Interviews
- Interrogations Techniques
- Anger Management
- Law Enforcement
- Case Management
- Human Relations
- Staff Development
- Community Policing
- Conflict Resolution Tactics
- Recordkeeping
- Firearms Training
- Situational Awareness
- Surveillance Operations
- Behavior Management Systems
- Crisis Situations
- Victim Advocacy Services
- Professional Development
- Community Resource Information
- Operations Management
- Home Assessments
- Safety Risk Assessment
- Confidential Case Documentation
- Emergency Call Response
- Child Abuse and Neglect Investigations
- Social Skills
- Violence Prevention
- Statistical Data
- Court Hearings and Trial Preparation
- Legal Procedures
- Federal Regulations
Certification
- Alabama Peace Officers Training and Certification, (APOST)
- Birmingham Police Academy
- Child Abuse and Neglect Investigator
- Police Officer, Training and Certification
- Certified First Responder
- CPR and First Aid Certification
- Office Management and Services
- CSP - Certified Safety Professional
- CHHM - Certified Hazardous Materials Manager
- EHS - Environmental Health and Safety Professional
Affiliations
- American Society of Safety Professionals
Timeline
Detention Deputy
Tuscaloosa County Sheriff S Office
01.2022 - Current
Security Officer
Tiffin Motorhomes Inc.
12.2019 - 11.2021
Child Abuse Investigator
State Of Alabama Department Of Human Resources
06.2017 - 11.2019
Victim Court Advocate
Safeplace
03.2015 - 06.2017
Municipal Court Security Officer
City Of Tuscaloosa
02.2010 - 05.2014
Police Patrol Officer
City Of Birmingham Police Department
04.2008 - 02.2010
Bachelor of Science - Criminal Justice
Virginia College - Birmingham
Bachelor of Science - Criminal Justice And Law
The University of Alabama
- Alabama Peace Officers Training and Certification, (APOST)
- Birmingham Police Academy
- Child Abuse and Neglect Investigator
- Police Officer, Training and Certification
- Certified First Responder
- CPR and First Aid Certification
- Office Management and Services
- CSP - Certified Safety Professional
- CHHM - Certified Hazardous Materials Manager
- EHS - Environmental Health and Safety Professional
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