Summary
Overview
Work History
Education
Skills
Timeline
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Charlotte Cobb

Ogden,Utah

Summary

Versatile and insightful Human Resources professional with 16 years of experience in organizational development, employee relations, communications and office administration.

Continually develops knowledge and gains subject matter expertise in assigned HR discipline related to work activities and projects assigned.

Overview

16
16
years of professional experience

Work History

Human Resources Coordinator

HomeKynd
12.2022 - Current
  • Explained employee compensation, schedules, working conditions, and promotion opportunities.
  • Handled employee inquiries and complaints regarding policy and benefits issues.
  • Supported employee relations, cultivating retention with welcoming and inclusive work culture.
  • Conducted new employee onboarding and provided ongoing orientation training.
  • Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
  • Fostered positive work environment through comprehensive employee relations program.
  • Completed background and reference checks to facilitate hiring and onboarding of employees.
  • Assisted with recruitment process by posting job ads, filtering applications, scheduling interviews, assisting in interview process and drafting offer letters.
  • Completed employee employment verifications and unemployment paperwork prior to hire or termination.
  • Supported HR functions with emphasis on record keeping, data entry, and general HR tasks.

Human Resources Administrator

Borsight, Inc.
08.2022 - 12.2022
  • Oversaw hiring, staffing, and labor law compliance.
  • Answered employee inquiries regarding health benefits and 401k options.
  • Handled on-boarding process for newly hired employees, which included distribution of all paperwork.
  • Updated HR database with new employee information, changes in benefits, and other details.
  • Prepared new hire letters, employee contracts, and corporate policies.
  • Administered performance evaluations to provide constructive feedback and identify ideal candidates for promotion.
  • Managed employee data and privacy to keep employee data confidential per organizational privacy policies.
  • Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for new employees.
  • Addressed employee conflicts with appropriate urgency, following all corporate procedures.
  • Coordinated implementation of people-related services, policies and programs through departmental staff.
  • Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations.
  • Assisted with writing job postings and job descriptions for boards.
  • Conducted performance reviews and provided feedback to managers on employee performance.
  • Managed payroll and timekeeping to track hours and accurately pay employees.

Human Resources Coordinator

EE Properties
01.2020 - 08.2021
  • Supported HR functions with emphasis on record keeping, data entry and general HR tasks.
  • Reviewed human resources paperwork for accuracy and completeness.
  • Counseled managers and employees regarding company policies, procedures and workplace issues.
  • Explained employee compensation, benefits, schedules, working conditions and promotion opportunities.
  • Addressed and resolved general payroll-related inquires.
  • Maintained human resources information system and kept employee files up to date and accurate.
  • Supported employee relations, cultivating retention with welcoming and inclusive work culture.
  • Instructed senior leaders on appropriate employee corrective steps.
  • Evaluated timecards for accuracy on regular and overtime hours.
  • Entered personnel and subcontractor data into central database.

Human Resources Coordinator

Northwest Houston Prosthodontics
02.2008 - 12.2019
  • Aided in supervision of office personnel to include dental assistants, administrative staff.
  • Provided training for employees to ensure successful compliance with safety and clinical standards.
  • Handled employee relations, mediation, conflict resolution, terminations.
  • Answered inquiries and assist with enrollment paperwork.
  • Approved personnel time-sheets and process payroll.
  • Managed and processed accounts payable & accounts receivable.
  • Reviewed contracts and monitored contractors delivering services required by office.
  • Liaison between doctor and outside medical providers including anesthesiologists, surgeons and additional referring physicians.
  • Assisted with recruitment process by posting job ads, filtering applications, scheduling interviews, assisting in interview process and drafting offer letters.
  • Explained employee compensation, benefits, schedules, working conditions and promotion opportunities.
  • Entered personnel and subcontractor data into central database.
  • Maintained human resources information system and kept employee files up to date and accurate.
  • Completed background and reference checks to facilitate hiring and onboarding of employees.
  • Addressed and resolved general payroll-related inquires.
  • Captured key feedback from employees during exit interviews.

Communications Assistant/Patient Care Coordinator

Ascentia, Dallas Healthy Aging Institute
08.2013 - 03.2014
  • Redesigned systems and processes resulting in exceptional office operations.
  • Developed reports on cutting-edge integrative medical practices.
  • Provided presentations to physicians, featuring essential health care methods.
  • Redeveloped promotional materials such as brochures, flyers, folders etc.
  • Managed, reviewed company website and provide updates (written content) as necessary.
  • Conducted interviews with patients, wrote success stories and used them in publications to promote company.
  • Presented products, secured and coordinated services for high profile clientele.
  • Processed patient enrollment agreements, processed data entry, maintained highly confidential files.
  • Managed patient relations and ensured stellar patient satisfaction.

Communications/ Administrative Assistant

Avante Laser and Medispa
03.2011 - 10.2011
  • Collected, checked and released contents for different media forms like official website, service menus and client email communications.
  • Ensured information released was accurate and consistent with organization's media plans and helped upgrade organizational image.
  • Managed client relations for exceptional customer service.
  • Developed and implemented organizational standards of operation for optimal efficiency.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.

Public Relations Intern

The Society the Performing Arts
08.2008 - 11.2008
  • Responsible for writing and editing press and media releases, programs and newsletters.
  • Researched upcoming performers for newsletters and programs.
  • Managed media databases for events and performances.
  • Collaborated with Public Relations manager and Marketing manager in developing and implementing promotional events.

Education

Master's degree - Human Resources Development

University of Houston
Houston, TX
2024

Bachelor of Arts - Speech Communications and Kinesiology

Houston Baptist University
Houston, TX
2007

Skills

  • Microsoft Office
  • Quickbooks
  • Excellent Communication
  • New Employee Orientation
  • Equal Opportunities Facilitation
  • Exit Interviews
  • Customer Relations
  • Employee Performance Reviews
  • Manage Employee Relations

Timeline

Human Resources Coordinator

HomeKynd
12.2022 - Current

Human Resources Administrator

Borsight, Inc.
08.2022 - 12.2022

Human Resources Coordinator

EE Properties
01.2020 - 08.2021

Communications Assistant/Patient Care Coordinator

Ascentia, Dallas Healthy Aging Institute
08.2013 - 03.2014

Communications/ Administrative Assistant

Avante Laser and Medispa
03.2011 - 10.2011

Public Relations Intern

The Society the Performing Arts
08.2008 - 11.2008

Human Resources Coordinator

Northwest Houston Prosthodontics
02.2008 - 12.2019

Master's degree - Human Resources Development

University of Houston

Bachelor of Arts - Speech Communications and Kinesiology

Houston Baptist University

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Charlotte Cobb