Charlotte Davis

Assessed, evaluated, and coordinated mental health care for incarcerated individuals, formulating individualized release plans to ensure a continuum of care using evidence-based therapeutic modalities like Cognitive-Behavioral Therapy (CBT) and psychodynamic therapy.

• Managed funding applications for health initiatives and community programs, enhancing access to essential services for underserved populations.
• Collaborated with healthcare teams to assess financial needs and identify resources, contributing to effective allocation of support for community health initiatives.
• Developed strategic partnerships to enhance funding opportunities for clinics.

• Coordinated linkage, advocacy, and referral assistance with consumers, families, law enforcement, and community agencies to enhance support networks.
• Facilitated access to resources, referrals, and advocacy, connecting clients to essential services.
• Engaged with clients in home visits to provide tailored support for individuals with developmental disabilities, depression, dementia, and Alzheimer's.
• Taught clients social, coping, and communication skills to enhance daily functioning.

Collaborated with clients experiencing co-occurring disorders in drug rehabilitation program.
Assisted individuals seeking recovery from painkillers, heroin, and methamphetamine.
Coordinated family reunions and organized business dinners to foster relationships.
Scheduled jobs for contract workers and staff, ensuring efficient operations.
Supported chemical dependency and psychiatric clients with dual diagnoses.
Provided advocacy coaching and follow-up support for youth and families.
Developed partnerships with community organizations to enhance service delivery.
Maintained accurate records to meet agency and accreditation standards.

• Audited charts, coordinated schedules for case managers and therapists, and ensured timely submission of treatment plans and paperwork.
• Billed contractors for services rendered and collaborated with individuals and groups to address mental health issues, enhancing support for clients.
• Finalized all necessary tasks to ensure smooth transition and closure of operations in March 2018.

• Applied in-depth knowledge of mental health counseling principles for young and older adults, utilizing DSM diagnostic skills to counsel clients in crisis, facilitating their stabilization and recovery.
• Utilized Milan system in anger management and conducted drug and alcohol assessments, implementing tailored treatment strategies that improved clients' problem-solving capabilities.
• Applied a wide range of clinical techniques to a diverse population.
• Conducted psychological and psycho-educational assessments while maintaining comprehensive case documentation and supervision records, ensuring quality client care and adherence to best practices.

• Managed office tasks including answering phones, taking messages, filing, preparing medicare and commercial care packets, and organizing charts.
• Provided home health services by assisting consumers with transportation to stores, personal care, and household cleaning.
• Traveled to retirement centers to deliver home health services, assisting clients with personal care, transportation, and household cleaning.
• Provided private duty services, ensuring clients' needs were met in a compassionate and professional manner.

• Facilitated enrollment in Advantage Program, ensuring clients accessed necessary personal care services.
• Enhanced client access to additional services by providing tailored resources and referrals.
• Conducted home visits for Advantage Program enrollment, improving client engagement and service delivery.

• Coordinated scheduling for healthcare personnel across multiple client locations.
• Managed appointment bookings and adjustments for patient services efficiently.
• Communicated with staff and clients to confirm schedules and resolve conflicts.
• Documented progress notes and tracked missed hours to maintain accurate service records.
• Interviewed personal care assistants to ensure quality home-health services for clients.

• Assisted patients with daily living activities and personal hygiene.
• Monitored vital signs and reported changes to nursing staff.
• Maintained a clean and safe environment for patients.
• Supported clients in assisted living homes and MMR facilities with personal care and daily activities to enhance well-being.

• Coordinated individualized care plans addressing diverse health needs to improve client outcomes.
• Assessed client situations to determine appropriate support strategies.
• Collaborated with healthcare professionals to ensure comprehensive service delivery.
• Executed client-specific tasks to enhance satisfaction and support personal well-being.
• Traveled to clients' homes for meal preparation, housekeeping, and personal care assistance, ensuring comfort and support.

• Led strategic planning initiatives to align organizational goals with operational capabilities.
• Developed and implemented policies that enhanced operational efficiency across departments.
• Collaborated with senior leadership on company-wide transformation projects to align initiatives with strategic vision.
• Coordinated meals and transportation while providing quality care for children, supporting their overall well-being and development.
• Facilitated daily activities for children, promoting engagement and learning.

• Assisted customers with inquiries and resolved issues to enhance satisfaction.
• Conducted outbound calls to clients' homes to promote service switch to AT&T.
• Analyzed customer feedback on AT&T services to pinpoint areas for improvement.
• Maintained accurate records of customer interactions and transactions.
• Collaborated with team members to ensure timely service delivery.