Charlotte Dillon

• Cleaned and sanitized work surfaces, equipment, utensils, dishes, and pots.
• Received deliveries of food items from suppliers and unloaded them into the appropriate storage areas.
• Assisted cooks with preparing meals according to recipes.
• Transported prepared food items from the kitchen to the dining room promptly using trolleys or carts.
• Prepared salads, sandwiches and other cold items as instructed by head chef.
• Developed great team spirit with other personnel by pitching in and helping with task completion.
• Made coffee and Tea and delivered to meeting spaces

• Supervised and trained staff in housekeeping operations, ensuring adherence to standards of cleanliness.
• Monitored inventory levels and ordered supplies as necessary.
• Created and implemented daily cleaning schedules for staff members.
• Inspected guest rooms and public areas to ensure they met established cleanliness standards.
• Ensured that all safety protocols were followed by staff when using equipment such as vacuums or chemicals.
• Investigated customer complaints regarding housekeeping services and took appropriate action to resolve them.
• Scheduled employees' shifts according to occupancy levels at the hotel.
• Developed training programs for existing housekeepers on topics such as proper sanitation techniques or emergency procedures.
• Conducted regular inspections of all guest rooms, hallways, lobbies, restrooms, elevators, stairwells, laundry facilities and other common areas.
• Maintained records of room assignments, special requests from guests and status of vacant and occupied rooms.

Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.AP,AR,assisted HR

• Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
• Scheduled appointments for clients, customers, and other visitors.
• Performed data entry tasks into various computer systems accurately and promptly.

Answer each employment inquiry,develop and implement a new recruitment strateggy within the community to include job fairs,conduct interviews,drug testing. Excepted payments for services and applied to account. Maintain all employee and client records

AP,AR,maintained customers accounts, received payments and posted to their accounts, verified details of business transactions.3000 accounts to maintain.

Oversee dailey projects at three different locations. temps.Barver 300 temps.Bar-coding,review of files to make sure they were Hippa compliant.