Charlotte Donahoe
Columbus,OH
Summary
Dynamic Hardscape Designer/Estimator at Outdoor FX Inc. with expertise in CAD drafting, 3D design layouts, and accurate project estimates. Proven ability to transform client visions into stunning outdoor spaces while ensuring compliance with regulations. Strong problem-solving skills and a commitment to enhancing brand identity through innovative marketing materials.
Overview
20
20
years of professional experience
Work History
Hardscape Designer/Estimator
Outdoor FX Inc.
01.2017 - Current
- Hold meetings with our sales team to get a full understanding of the clients wants, needs, and cosmetic visions.
- Researching materials, contacting suppliers, and city officials to get a full understanding of all restrictions and allowances for the client's property. Including set backs, variances, zoning, and HOA restrictions.
- Creating working blueprints of hardscape designs using CAD software for crews to build from.
- Utilize estimating software as well as material and labor research to provide the client with accurate quotes.
- Use Trimble Sketchup to create a full 3D layout of the project to provide the client with a detailed vision of their vision.
- Create custom business cards, logos, and marketing materials using Adobe Suites programs such as InDesign, Photoshop, and Illustrator.
Front Desk Sales and Receptionist
Elements Massage of Dublin
02.2016 - 01.2017
- Coordinated daily front desk operations, ensuring smooth workflow and excellent visitor experience.
- Scheduled and confirmed appointments, optimizing calendar management for increased productivity.
- Trained new reception staff on company protocols and customer service standards.
- Completed opening and closing tasks at the beginnings and ends of shifts. Including cleaning, checking rooms for supplies and replenishing as needed, washing laundry, and checking client schedules to ensure proper notice of their appointments.
- Dealing with confidential client information while complying with HIPAA standards.
Sales and Design Associate
The Bunk and Loft Factory
01.2016 - 01.2017
- Designed innovative bunk beds, lofted beds, dressers, and storage spaces to optimize space utilization and desired aesthetics.
- Collaborated with production teams to ensure alignment on design specifications.
- Utilized CAD software for creating detailed technical drawings.
- Created 3D renderings of the customer's space with their desired furniture.
- Scheduled and tracked shipments of the furniture across the US.
- Receiving payments from customers in person and over the phone.
- Occasionally helping out in the production warehouse to cut, stain, clean, and refine product.
Operations Assistant Manager
Kroger
11.2014 - 01.2016
- Assisted in training new staff on operational procedures and company policies.
- Monitored inventory levels, facilitating timely reorders to prevent stockouts.
- Supported financial operations by keeping track of losses and profit as well as investigating problems to reduce product loss and waste.
3D and Graphic Designer
Peabody Landscape Group
11.2013 - 11.2014
- Designed innovative marketing materials enhancing brand visibility and engagement.
- Collaborated with landscape architects to create cohesive design concepts for promotional campaigns.
- Developed user-friendly layouts for digital platforms, improving client interaction and satisfaction.
Lead Designer
Outdoor Living by Mr. Mulch
01.2013 - 12.2013
- Designed innovative outdoor living spaces, enhancing functionality and aesthetics for diverse client needs.
- Collaborated with the sales team to develop design concepts aligned with client visions and budget constraints.
- Utilized industry-standard design software to create detailed plans and renderings for outdoor projects.
Associate
Pet Supplies "Plus"
02.2009 - 01.2013
- Assisted customers with product selection and resolved inquiries to enhance shopping experience.
- Maintained organized inventory, ensuring accurate stock levels and efficient product retrieval.
- Operated point-of-sale systems, processing transactions accurately and efficiently.
- Trained new associates on store policies, procedures, and customer service standards.
Server
Cambridge Country Club
01.2005 - 12.2010
- Delivered exceptional customer service, ensuring a positive dining experience for all guests.
- Coordinated food and beverage orders efficiently, collaborating with kitchen staff to maintain service flow.
- Managed cash handling processes accurately, ensuring compliance with financial policies and procedures.
Education
Bachelor of Arts - Industrial Design
Columbus College of Art And Design
Columbus04-2013
Skills
- CAD drafting
- Adobe creative suite
- Computer literate
- Branding and identity
- Creative design layouts
- Graphic design
- CAD design
- 3D design
- Design concepts development
- Quote and Estimate production
Timeline
Hardscape Designer/Estimator
Outdoor FX Inc.
01.2017 - Current
Front Desk Sales and Receptionist
Elements Massage of Dublin
02.2016 - 01.2017
Sales and Design Associate
The Bunk and Loft Factory
01.2016 - 01.2017
Operations Assistant Manager
Kroger
11.2014 - 01.2016
3D and Graphic Designer
Peabody Landscape Group
11.2013 - 11.2014
Lead Designer
Outdoor Living by Mr. Mulch
01.2013 - 12.2013
Associate
Pet Supplies "Plus"
02.2009 - 01.2013
Server
Cambridge Country Club
01.2005 - 12.2010
Bachelor of Arts - Industrial Design
Columbus College of Art And Design
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