Summary
Overview
Work History
Education
Skills
Timeline
Generic

Charlotte Efird

Huntsville,TX

Summary

To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

37
37
years of professional experience

Work History

Audio Visual Transfers

Self Employed
10.2004 - Current
  • Converts various video formats to DVD or CD Rom. Converts various audio formats to CD. Non copy writed materials. For personal uses only. Not for resale.. Made invoices for customers and inventoried materials used.

Clerk

Texas Prison Museum
05.2024 - 06.2025
  • Scanned documents and saved in database to keep records of essential organizational information.
  • Maintained files, records, and chronologies of entry activities.
  • Managed and organized documents for data entry tasks.

Survey Interviewer

Promark Research
09.2020 - 12.2021
  • Conducted interviews with participants to assess eligibility.
  • Delivered information from script regarding surveys for on-demand phone project assignment.
  • Followed scripted questionnaires verbatim to collect research data.

Substitute Teacher

Huntsville Independent School District
02.2015 - 03.2020
  • Kept accurate and current attendance records and assignment sheets to maintain file compliance.
  • Upheld classroom routines to support student environments and maintain consistent schedules.
  • Followed classroom plans left by class teacher to continue student education and reinforce core concepts.

Delivery Driver

Pizza Hut
04.2007 - 02.2015
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed rush deliveries on tight timetables to satisfy customer needs.

Field Adjuster

Field Services Inc.
06.2004 - 09.2005
  • Conducted thorough property investigations to identify and classify damages for customer claims.
  • Analyzed information gathered by investigation and report findings and recommendations.
  • Investigated and assessed damage to property and reviewed property damage estimates.

Kitchen Staff Member

Summit Christian Academy
07.2003 - 05.2004
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
  • Maintained composure and work quality while under stress.
  • Prepared and expedited food orders to support waitstaff and other team members.

Volunteer

HEARTS Veterans Museum
06.2001 - 08.2001

Catalog and inventory library.

Student Worker

Sam Houston State University
06.2000 - 05.2001
  • Collected and entered student information into database.
  • Provided clerical support to registrar's department.

Clerk 1

Texas Parks & Wildlife Foundation
05.2000 - 08.2000
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Provided quality clerical support through data entry, document management, email correspondence and overseeing operation of office equipment.

Intramural Referee

Sam Houston State University Rec Sports
12.1998 - 05.1999
  • Promoted good sportsmanship among players.
  • Communicated with fans, coaches, players and other umpires.
  • Verified accuracy of score calculations before winners were announced.
  • Provided clear instruction to activity and program participants to deliver fun and safety.

Office Assistant

Chapman Inc
12.1998 - 05.1999
  • Tracked and recorded expenses and reconciled accounts to maintain accurate, current and compliant financial records.
  • Kept business, customer and financial records current and accurate to stay on top of changing information and avoid lost data.
  • Verified accuracy of business records by consistently updating customer information.
  • Organized, stored and retrieved files to enhance daily operations and support customer needs.

Sales Associate

Corning Incorporated
05.1998 - 08.1998
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.
  • Processed product returns and assisted customers with other selections.
  • Liaised with customers and recommended specific products and specials, aligning with individual needs, requirements and specifications.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Collaborated with clients to maintain relationships and provide customers with thorough support and guidance.
  • Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise.
  • Delivered high level of assistance by locating products and checking store system for merchandise at other sites.

Cashier

Hitchin Post Truck Terminal
06.1989 - 04.1998
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Reviewed and resolved differences between accounting information and cash drawer.
  • Requested official identification for [Type] purchases and verified details, consistently meeting strict legal standards of underage sales.
  • Used cash registers and POS systems to request and record customer orders and compute bills.
  • Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
  • Counted cash in register drawer at beginning and end of shift.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.

Student Worker

Sam Houston State University
09.1996 - 10.1996
  • Provided clerical support to Financial Aid department. Student registration.

Student Worker

Sam Houston State University
01.1989 - 10.1990
  • Provided clerical support to Cashier department. During student registration.

Education

Bachelor of Arts - Radio And Television

Sam Houston State University
Huntsville, TX
08.2006

High School Diploma -

Huntsville High School
Huntsville, TX
05.1987

Skills

  • Data verification
  • Telephone etiquette
  • Client Engagement
  • Customer service and assistance
  • Computer Skills
  • Good Telephone Etiquette
  • Cultural Awareness
  • Customer Service
  • Dependable and Responsible

Timeline

Clerk

Texas Prison Museum
05.2024 - 06.2025

Survey Interviewer

Promark Research
09.2020 - 12.2021

Substitute Teacher

Huntsville Independent School District
02.2015 - 03.2020

Delivery Driver

Pizza Hut
04.2007 - 02.2015

Audio Visual Transfers

Self Employed
10.2004 - Current

Field Adjuster

Field Services Inc.
06.2004 - 09.2005

Kitchen Staff Member

Summit Christian Academy
07.2003 - 05.2004

Volunteer

HEARTS Veterans Museum
06.2001 - 08.2001

Student Worker

Sam Houston State University
06.2000 - 05.2001

Clerk 1

Texas Parks & Wildlife Foundation
05.2000 - 08.2000

Intramural Referee

Sam Houston State University Rec Sports
12.1998 - 05.1999

Office Assistant

Chapman Inc
12.1998 - 05.1999

Sales Associate

Corning Incorporated
05.1998 - 08.1998

Student Worker

Sam Houston State University
09.1996 - 10.1996

Cashier

Hitchin Post Truck Terminal
06.1989 - 04.1998

Student Worker

Sam Houston State University
01.1989 - 10.1990

Bachelor of Arts - Radio And Television

Sam Houston State University

High School Diploma -

Huntsville High School