Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Charlotte Harris

Charlotte Harris

Safety Manager
Lynwood,IL

Summary

Experienced facility operations manager and Fleet & Safety Manager versed in DOT/OSHA/EPA/PHMSA regulations, inventory control, team building, warehouse management, and fulfillment.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Transportation Safety & Compliance Manager

M&J/Eagle Intermodal
Chicago, United States
06.2021 - Current
  • Reviewed vehicle logs and driver records to assess potential risks and verify compliance with company policies.
  • Communicated with State and local officials to acquire details of traffic infractions, accidents and vehicle safety hazards.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
  • Implemented forward-facing dash cameras.
  • Decreased company speeding percentage from 4.8% to 1.12%.
  • Created and implemented driver fleet safety manual.
  • Accident /injury investigation, tracking, and record keeping.
  • Reconciled vehicle information with driver records and maintenance receipts to complete accurate paperwork.
  • Liaised with local officials and law enforcement personnel to verify reported vehicle infractions of violations.
  • Address reported equipment failures or violations regarding vehicle operations, investigated accidents and drafted detailed reports.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Worked well in team setting, providing support and guidance.
  • Strengthened communication skills through regular interactions with others.
  • Exercised leadership capabilities by successfully motivating and inspiring others.

Safety Specialist

M&J/Eagle Intermodal
Chicago, IL
08.2016 - 06.2021
  • Defined company’s safety culture by creating organizational safety goals and written safety plans.
  • Created safe work environment free of hazards for all employees by performing job hazard analysis to identify/correct safety hazards as well as coach employees on safe working practices.
  • Created and implemented safety observation program to recognize good safety behavior as well as correct near misses before they become accidents or injuries.
  • Created and implemented “see something, say something” safety culture for peer-to-peer accountability.
  • Developed and implemented safety training classroom curriculum for multiple departments based on job responsibilities and roles.
  • Achieved safety results by creating driver safety-training program, developing and implementing driver rewards
    bonus program, holding drivers accountable, and continual coaching.
  • Decreased Total Recordable Incident Rate (TRIR) from 5.62 to 4.75.
     Decreased Days Away, Restricted, or Transferred (DART) from 4.92 to 3.15.
  • Provided assistance in managing health and safety programs aligned with industry standards.
  • Wrote reports outlining safety issues and potential correction options.
  • Escorted inspectors and answered questions about facility operations.
  • Responded to any emergencies as instructed and with utmost efficiency.
  • Communicated safety performance and progress to management and employees to provide up to date information.
  • Provided guidance and resources to employees to maintain safety procedures and enhance protection.
  • Investigated accidents and incidents to determine root causes and develop corrective actions to address underlying issues.
  • Assessed value of safety programs to apply modifications and improvements and achieve targeted goals.
  • Liaised with management and employees enable smooth communication regarding safety procedures.
  • Conducted safety training and education to employees to increase awareness of safety hazards and empower employees to work safely.
  • Developed and implemented safety policies and procedures to establish clear guidelines for safe work practices and comply with regulations.
  • Collaborated with other departments to integrate safety in all aspects of organization.
  • Reviewed and analyzed safety data and statistics to identify trends and areas requiring improvement.
  • Decreased Lost Time Incident Rate (LTIR) from 2.34 to 1.65.
  • Reduction in work related injuries resulting from reducing employee’s rushing, fatigue, frustrations, and complacency.
  • Accident and incident investigation, tracking, and record keeping.
  • Implement new safety processes after accident/incident investigations.

Operations Manager

J&D Contractors
Chicago, IL
10.2004 - 07.2016
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Mitigated business risks by working closely with staff members and assessing performance.
  • Oversaw operation of 40 REO properties assigned .
  • Set, enforced, and optimized internal policies to maintain responsiveness to demands.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
  • Devised processes to boost long-term business success and increase profit levels.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Directed initiatives to improve work environment, company culture or overall business strategy.
  • Developed and maintained relationships with external vendors and suppliers.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Conducted annual safety audits of facilities as well as performed annual inventory counts.
  • Developed relationships with sales team to achieve organizational goals.
  • Analyzed and reported on key performance metrics to senior management.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services by 80%.
  • Developed and implemented strategies to maximize customer satisfaction.
  • Measured distribution center managers on various KPI's.
  • Managed over 30 Monthly performance calls with distribution center managers.
  • Assessed financial statements and KPI reports to evaluate managements performance and develop targeted improvements as well as implement operational changes.
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
  • Prepared staff work schedules and assigned team members to specific duties.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.

Education

High School Diploma -

Thornwood High School
South Holland, IL
06.1979

Skills

  • EPA Regulations
  • OSHA Regulations
  • USDOT Regulations
  • PHMSA Regulations
  • Team Building/Coaching
  • Process Improvement
  • Time Management
  • Operational Improvement/Management
  • MS Office
  • Strategic Planner
  • Safety Standards
  • Database Documentation

Certification

  • OSHA 30-Hour Compliance Training.
  • Environmental Health and Safety Professional Certificate.


Timeline

Transportation Safety & Compliance Manager

M&J/Eagle Intermodal
06.2021 - Current

Safety Specialist

M&J/Eagle Intermodal
08.2016 - 06.2021

Operations Manager

J&D Contractors
10.2004 - 07.2016

High School Diploma -

Thornwood High School

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Charlotte HarrisSafety Manager