Charlotte Hendrickson
Madison
Summary
Dynamic and results-oriented professional with a proven track record at UW Health and the University of Wisconsin - Madison. Excelled in teamwork and collaboration, significantly enhancing patient experience and operational efficiency. Skilled in EMR/EHR and adept at maintaining HIPAA compliance. Demonstrated excellence in vital sign monitoring and administrative tasks, contributing to improved patient care and retention rates.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Volunteer
UW Health University Hospital
01.2025 - Current
- Maintain a clean, neat, and operational facilities to serve the needs of the Pediatric Emergency Department
- Assist with Child Life Staff to give patients and their families the best experience while in the ED
- Clean toys, restock cabinets, and check in with patients on their needs while in the department.
Undergraduate Research Assistant
Kenney Lab
12.2024 - Current
- Record data and maintain correct documentation
- Maintain a safe and sterile work environment
- Run various experiments to assist with hypothesis testing
Private Piano Teacher and Receptionist
Academy of Sound LLC
06.2021 - 01.2025
- Consistently received positive feedback from both students and their families on teaching effectiveness and rapport-building skills.
- Increased student retention rates through consistent communication with parents regarding progress and areas for improvement.
- Performed administrative duties such as billing, scheduling, emailing and calling clients, and communicating with other institutions in the area about collaborating
CNA
Skaalen Retirement Services
08.2023 - 12.2023
- Employed infection control protocols to maintain sterile environment.
- Operated electronic health records system to update patient information accurately.
- Monitored vital signs and reported significant changes to nursing staff.
- Assisted with activities of daily living for upwards of 20 residents at a time
Education
Bachelor of Science - Biology
University of Wisconsin, Madison
Madison, WI05-2027
Certificate - Certified Clinical Medical Assistant
Advanced EClinical Training - CCMA Program
Remote02-2025
High School Diploma -
Oregon High School
Oregon06-2024
Certificate - Nursing
Quality CNA Training
Fitchburg, WI06-2023
Skills
- Teamwork and collaboration
- Organized and efficient
- Time management
- Computer skills
- Vital sign monitoring
- Customer service
- EMR / EHR
- Answering phones
- Administrative tasks
- HIPAA compliance
- Medical terminology knowledge
Certification
Clinical Medical Assistant Certification and
Nursing Assistant Certification
Timeline
Volunteer
UW Health University Hospital
01.2025 - Current
Undergraduate Research Assistant
Kenney Lab
12.2024 - Current
CNA
Skaalen Retirement Services
08.2023 - 12.2023
Private Piano Teacher and Receptionist
Academy of Sound LLC
06.2021 - 01.2025
Clinical Medical Assistant Certification and
Nursing Assistant Certification
Bachelor of Science - Biology
University of Wisconsin, Madison
Certificate - Certified Clinical Medical Assistant
Advanced EClinical Training - CCMA Program
High School Diploma -
Oregon High School
Certificate - Nursing
Quality CNA Training
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