CHARLOTTE Herring
Cleveland
Summary
Experienced Shipping / Receiving with excellent customer service skills. Well-rounded with inspection and trouble shooting. Attention to detail for customer satisfaction is always priority.
Overview
19
19
years of professional experience
Work History
Production Operator
Coke Cola Consolidate
Twinsburg
07.2025 - Current
- Operated production machinery to ensure efficient beverage processing.
- Monitored quality control to maintain product standards and specifications.
- Conducted routine maintenance on equipment to minimize downtime.
Material Handler III/Inspector in Quality Assurance and Quality Control
Lincoln Electric
EUCLID
07.2024 - 07.2025
- Operated forklifts to move materials efficiently within the warehouse.
- Loaded and unloaded shipments, ensuring proper handling of products.
- Inspected incoming materials for quality and compliance with standards.
Material Handler III/Inspector
APL Logistics
Euclid
01.2022 - 07.2024
- Loads picked orders or (pull & load) according to policies and procedures, completing appropriate paperwork including Bill of Lading, Pick Report, Trailer Audit and Lot Verification.
- Assign / verify trailers to appropriate dock and/or yard location, trailers locked to dock-lock and/ or chocking the wheels (if applicable), following all safety rules and Company policy.
- Conducts daily inspection, repair and make adjustments before operating tow-motor vehicles, following safety and maintenance instructions, completing the tow-motor inspection sheet at the beginning of each shift and/or assigned to another piece of equipment, report immediately any defective equipment to supervisor.
- Prepare trailers prior to loading product by inspecting and cleaning as needed to ensure product preservation.
Customer Service Agent
CFS Staffing/Ohio Unemployment
Remote
01.2021 - 01.2022
- Gathered initial claim information and coached clients/claimants throughout the claims process.
- Answer phones with appropriate greetings, and proper phone etiquette.
- Verify signatures and proper documentation.
- Professionally answer telephone calls, responds to routine questions and reroute calls when appropriate.
Specimen Transporter
Cleveland Clinic
Cleveland
01.2020 - 01.2021
- Responsible for collecting patients lab results.
- Ensured confidentiality with appropriate filing and documentation of lab results.
- Documented and maintained all COVID-19 results.
Machine Operator
Lincoln Electric
Euclid
01.2016 - 01.2019
- Set Up Molding Die's for operation.
- Ensured parts are good and functional.
- Checked to make sure there is know defects.
Stockroom Clerk/Shipping/Receiving
Mantowoc
Cleveland
01.2012 - 01.2016
- Pack and unpack items to be stocked on shelves in stockrooms, warehouses, or storage yards.
- Examine and inspect stock items for wear or defects, reporting any damage to supervisors.
- Receive and count stock items, and record data manually or using computer.
- Mark stock items using identification tags, stamps, electric marking tools, or other labeling equipment.
- Issue or distribute materials, products, parts, and supplies to customers or coworkers, based on information from incoming requisitions.
- Provide assistance or direction to other stockroom, warehouse.
- Keep records on the use or damage of stock or stock-handling equipment.
- Dispose of damaged or defective items, or return them to vendors.
Parts Inspector
Swagelok Industries
Highland Heights
01.2007 - 01.2012
- Inspected, tested, and measured materials, products, installations, or work for conformance to specifications.
- Measured dimensions of products to verify conformance to specifications, using measuring instruments such as rulers, calipers, gauges, or micrometers.
- Read blueprints, data, manuals, or other materials to determine specifications, inspection and testing procedures, adjustment methods, certification processes, formulas, or measuring instruments required.
- Recorded inspection or test data, such as weights, temperatures, grades, or moisture content, and quantities inspected or graded.
- Marked items with details such as grade or acceptance-rejection status.
Education
Diploma -
Shaw High School
Cleveland, OhioContinuing Education -
Lakeland Community College
Lake County, OhioContinuing Education - Medical Terminology
Bryant & Stratton
Cleveland, OhioTimeline
Production Operator
Coke Cola Consolidate
07.2025 - Current
Material Handler III/Inspector in Quality Assurance and Quality Control
Lincoln Electric
07.2024 - 07.2025
Material Handler III/Inspector
APL Logistics
01.2022 - 07.2024
Customer Service Agent
CFS Staffing/Ohio Unemployment
01.2021 - 01.2022
Specimen Transporter
Cleveland Clinic
01.2020 - 01.2021
Machine Operator
Lincoln Electric
01.2016 - 01.2019
Stockroom Clerk/Shipping/Receiving
Mantowoc
01.2012 - 01.2016
Parts Inspector
Swagelok Industries
01.2007 - 01.2012
Diploma -
Shaw High School
Continuing Education -
Lakeland Community College
Continuing Education - Medical Terminology
Bryant & Stratton