Work History
Education
Skills
Timeline
Generic

CHARLOTTE HOLLEY

Washington,NC

Work History

Driver’s License Examiner

NCDMV
Greenville, NC
12.2025 - Current
  • Evaluated applicants' driving skills through comprehensive road tests, ensuring compliance with safety regulations.
  • Administered written and vision examinations to assess applicants' knowledge of traffic laws and safe driving practices.
  • Maintained accurate records of examination results, facilitating efficient processing of driver's license applications.
  • Provided guidance to applicants on licensing requirements, enhancing understanding of the testing process.

Managed Care Representative

Physician’s East PA
Greenville, NC
11.2022 - 12.2025
  • Managed patient benefit inquiries to ensure clarity and understanding of coverage options.
  • Processed prior authorizations efficiently, contributing to timely patient care delivery.
  • Collaborated with healthcare providers to resolve billing issues and improve reimbursement rates.
  • Educated patients on managed care policies and procedures, enhancing overall satisfaction levels.
  • Assisted patients in understanding their benefits and coverage options, empowering them to make informed healthcare decisions.
  • Maintained strong knowledge of basic medical terminology to better understand services and procedures.

Patient Access Representative

Agape Health Services
Washington, NC
06.2022 - 11.2022
  • Managed patient registration processes to ensure efficient workflow and accurate data entry.
  • Coordinated insurance verification, facilitating timely patient access to services.
  • Assisted patients in navigating healthcare systems, enhancing overall satisfaction and accessibility.
  • Educated patients on financial obligations and payment options, promoting informed decision-making.

Ophthalmic Technician

Precision Eye Care
Washington, NC
01.2020 - 06.2022
  • Directed patients to exam rooms for initial evaluations and intake, including history, medication and symptom documentation.
  • Operated ophthalmic equipment for patient eye examinations.
  • Measured and recorded visual acuity and color vision testing.
  • Applied eye medications and drops to dilate pupils in preparation for examinations.

Education

High School Diploma - undefined

Southside High School
Chocowinity, NC
06.2010

Skills

Customer service abilities

Flexible & Adaptable

Reliable & Dependable

Trustworthy

Cash Handling

Management

Collaboration

Active Listening

Timeline

Driver’s License Examiner

NCDMV
12.2025 - Current

Managed Care Representative

Physician’s East PA
11.2022 - 12.2025

Patient Access Representative

Agape Health Services
06.2022 - 11.2022

Ophthalmic Technician

Precision Eye Care
01.2020 - 06.2022

High School Diploma - undefined

Southside High School

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CHARLOTTE HOLLEY