Summary
Overview
Work History
Skills
Timeline
Generic

Charlotte Johnson-Reise

Desoto,TX

Summary

Experienced professional with a diverse background in customer service, insurance, mobile notary public, insurance adjuster, and real estate. Detail-oriented and strong team player with exceptional interpersonal, verbal, and written communication skills. Skilled in managing teams to meet deadlines, demonstrating excellent organization and analytical abilities with a keen eye for detail and accuracy. Capable of working independently with minimal supervision and collaborating closely with management. Proficient in project management, problem-solving, and fostering collaboration. Brings a fresh perspective and unwavering commitment to quality and success. Recognized for adaptability and a proactive approach in delivering effective solutions.

Overview

14
14
years of professional experience

Work History

Real Estate Agent

Fathom Realty Group
01.2023 - Current
  • Assist Clients with Leasing, Purchasing, Sales for Real Estate Transactions. Negotiate Contracts, schedule inspections, review inspection report, submit amendment as Needed, follow up Important times dates to complete closing.
  • Followed up on denials, late payments, extensions and other special circumstances.
  • Tracked pending authorizations to resolve discrepancies and avoid revenue loss.
  • Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
  • Negotiated, facilitated, and managed real estate transactions.

Real Estate Agent

United Real Estate-Agent
12.2016 - 01.2023
  • Advise clients about market conditions, conduct walk throughs, schedule inspections provide guidance and open title. Assist through the process of buying, selling, or leasing properties.
  • Advertised client properties through websites, social media, and real estate guides.
  • Maintained connections with clients to encourage repeat business and referrals.
  • Developed and maintained relationships with clients through networking, postcards, and cold calling.

Insurance Specialist

Dialog Direct
09.2011 - 09.2017
  • Received and answered Inbound/Outbound sales inquiries, needs analysis, provided underwriting, Notary, and mass offers mailing. Verified and update members information. Entered and processed death claims. Collected and processed ach & credit card payments, loan payment requests and past due payments.
  • Streamlined communication between all parties involved in transactions, ensuring smooth closings and satisfied clients.
  • Communicated with clients to understand property needs and preferences.

Insurance Specialist Temporary Assignment

Care N Care-Medicare
09.2012 - 12.2012
  • Verified Medicare eligibility, transferred calls for enrollment and answer multiple phone lines. Provided clerical support by entering data entry, setting appointments and processed enrollment plans received via mail or email. Process payments during Annual Enrollment Period.
  • Processed eligibility and benefits verification and authorization requests.
  • Enhanced customer satisfaction by addressing insurance-related inquiries and resolving issues promptly.

Skills

  • Microsoft Office: Word, Excel, Access, and Outlook Windows XP & NT, CRM, Claims review, Customer Service Optimization, Fraud Statutes, Risk management, Client Communication, Claims reporting systems, Negotiating Abilities,

Timeline

Real Estate Agent

Fathom Realty Group
01.2023 - Current

Real Estate Agent

United Real Estate-Agent
12.2016 - 01.2023

Insurance Specialist Temporary Assignment

Care N Care-Medicare
09.2012 - 12.2012

Insurance Specialist

Dialog Direct
09.2011 - 09.2017

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Charlotte Johnson-Reise