Charlotte Junkins

Oversee the Hospital and staff including all medical staff and auxiliary staff as indicated after hours. Respond to all Rapid Response, codes, and other emergencies as well as security issues to insure safety throughout the campus. Other duties include staffing and issues with employees as well as patients and family members all other issues as indicated are the responsibility of the Administrative Supervisor. After hours and on weekends resolve all issues from Staff, patients, and family.

• Monitored inventory levels of office supplies to ensure adequate stock was available at all times.
• Computed balances, totals or commissions to support accounting team.
• Reviewed reports on employee attendance, productivity and effectiveness to evaluate performance.
• Conducted home visits to assess patient's condition and provide necessary resources.
• Utilized business customer service and relationship building skills to consistently increase referrals.

• Participated in team projects, demonstrating an ability to work collaboratively and effectively.
• Demonstrated leadership skills in managing projects from concept to completion.
• Kept records of expenses and monitored budget while recommending opportunities for cost savings.
• Represented office during board and community meetings, delivering supporting information and announcing new facility programs and initiatives.
• Developed and updated department goals and achievements throughout fiscal year.
• Managed and recorded facility maintenance and upkeep budget.
• Remained educated on emerging healthcare technologies and wrote proposals for possible purchases of new equipment to stay at forefront of innovation.
• Monitored and notified senior management on expenditures and plans concerning budget and fiscal matters.
• Ordered all pharmacy supplies and kept check on inventory levels.
• Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
• Administered medications subcutaneously, orally and via IV.
• Scheduled surgeries, managed pre-certifications and verified insurance coverage.
• Successfully negotiated client contract renewals to create increased revenue.
• Collaborated with store manager to maintain daily operations.
• Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
• Spearheaded and implemented new projects to expand scope of engagement.
• Trained pharmacy interns and newly hired pharmacy technicians.
• Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
• Removed trash and straightened counters to keep pharmacy area clean and neat.
• Developed policies and procedures for effective pharmacy management.
• Created customized care plans, working with hospital staff and families to assess and meet individual needs.
• Defined testing protocols, quality assurance initiatives and clinic policies and procedures.

Responsible for over 8 Civilian NCMs for wounded Warriors in the United State Army. Ensured care for wounded warrior to follow progress to healing and return to duty or healing and a successful return to a home environment. Followed all service members as well as NCMs through weekly meetings as well as daily huddles, inspected assigned rooms and ensured all environments were safe for the service member.