Summary
Overview
Work History
Education
Skills
Timeline
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Charlotte Kelly

Charlotte Kelly

Tucson,AZ

Summary

Proven leader and communicator, excelled at Saks Sports Bar by enhancing guest experience and streamlining service efficiency. Demonstrated adaptability and cleanliness across roles, significantly improving workplace standards. Skilled in fostering respectful environments, evidenced by role as Youth Soccer Referee. Achievements include maintaining high service quality under pressure, showcasing exceptional time management and interpersonal skills.

Overview

7
7
years of professional experience

Work History

Restaurant Waiter

Saks Sports Bar
06.2020 - 06.2024
  • Maintained clean and organized dining areas for optimal guest experience.
  • Cultivated warm relationships with regular customers.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Answered customers' questions, recommended items, and recorded order information.
  • Maintained professional demeanor under pressure while managing challenging situations.
  • Balanced excellent customer service with efficient task completion by multitasking effectively.
  • Utilized time management skills to prioritize tasks effectively during busy shifts, ensuring prompt attention to all guests'' needs.

Cleaner

Mom & Me Cleaning
01.2020 - 12.2022
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
  • Removed trash, debris and other waste materials from premises.
  • Used time management and efficient cleaning methods to meet deadlines.

Youth Soccer Referee

MNSRC
01.2017 - 06.2018
  • Displayed respect to coaches, participants and parents to promote positive playing environment.
  • Encouraged respectful behavior from coaches and players alike by setting an example of professionalism throughout matches.
  • Eliminated favoritism by adhering to established rules and calling games fairly.

Education

High School Diploma -

White Bear Lake Area High School
White Bear Lake, MN
06.2024

Skills

  • Leadership Skills
  • Communication Skills
  • Adaptability
  • Motivated
  • Proactive
  • Cleanliness
  • Service Quality
  • Fitness Knowledge

Timeline

Restaurant Waiter

Saks Sports Bar
06.2020 - 06.2024

Cleaner

Mom & Me Cleaning
01.2020 - 12.2022

Youth Soccer Referee

MNSRC
01.2017 - 06.2018

High School Diploma -

White Bear Lake Area High School

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Charlotte Kelly